- Report: #239049
Complaint Review: Service Intelligence - Calgary Alberta
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Service Intelligence
104 58th Ave SE Calgary, Alberta, Canada
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Service Intelligence ripoff Individuals Using Service Intelligence Secret Shoppers Mystery Shoppers Customer Service Evaluator Con Artists!! Calgary Alberta
*UPDATE Employee: Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
*UPDATE Employee: Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
*UPDATE Employee: Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
*UPDATE Employee: Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
About two months ago I recieved a letter with company letterhead bearing the name Service Intelligence. A business that does customer service evaluations. (Mystery Shopping,Secret shopping, etc.)in that letter, it stated that they had seen my resume on Americas Job bank. I had applied to a secret shopping position previously. So I didnt question it. WhatI did question was the Cashiers check for 2400 dollars. So I looked up the website for them, and sure enough it was a legit company. No derogatory comments about them. I also looked up the bank on the website to see the validity of the bank. Again, also legit. I then called the number on the check to verify the funds. Again, nothing strange, the computer generated voice after all the prompts, stated it was valid. Then I called my manager on the number that was provided on the letter,and he informed me that if I wanted the position to go ahead and go on with the transaction. The letter had assigned me a job to evaluate the services of a wire service, Money Gram,at a local Walmart. So I cashed the check at my bank. Sent the money thru and did my evaluations. I called my manager as instructed and he then sent me another check via FED EX. I again followed thru. Cashing another check thru my bank.
The next day, I wanted to call my "manager" to find out about the next assignment, but I didnt have the letter that had the number on it. ( I was in my car), So I called information. They gave me a number, and when I called that number, Its when I realized I had been duped. The lady at Service Intelligence informed me that there were individuals sending company letterhead letters out with offers of employment along with COUNTERFIET CHECKS! She gave me a number for the FBI Agent that was working the case. Apparently, I wasnt the only one! Both the FBI Agent and the lady at Service Intelligence informed me that I had been about the sixth or seventh one that WEEK for this particular scam. I immediatley informed my bank about the
checks. Unfortunately, THEY ARE MAKING ME PAY IT BACK! ALL 5300 dollars of it!..As skeptical as I was, as investigative that I tried to be, I still fell into the trap. As of since, the bank that the checks were drawn against have a warning on thier website. I understand by what the FBI had told me, that this was part of some Nigerian scam.
Joseph
Harrison, Arkansas
U.S.A.
The next day, I wanted to call my "manager" to find out about the next assignment, but I didnt have the letter that had the number on it. ( I was in my car), So I called information. They gave me a number, and when I called that number, Its when I realized I had been duped. The lady at Service Intelligence informed me that there were individuals sending company letterhead letters out with offers of employment along with COUNTERFIET CHECKS! She gave me a number for the FBI Agent that was working the case. Apparently, I wasnt the only one! Both the FBI Agent and the lady at Service Intelligence informed me that I had been about the sixth or seventh one that WEEK for this particular scam. I immediatley informed my bank about the
checks. Unfortunately, THEY ARE MAKING ME PAY IT BACK! ALL 5300 dollars of it!..As skeptical as I was, as investigative that I tried to be, I still fell into the trap. As of since, the bank that the checks were drawn against have a warning on thier website. I understand by what the FBI had told me, that this was part of some Nigerian scam.
Joseph
Harrison, Arkansas
U.S.A.
4 Updates & Rebuttals
Service Intelligence
Calgary,Alberta,
Canada
Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
#2UPDATE Employee
Wed, August 13, 2008
Service Intelligence / Experienceexchange.com, like other leading mystery shopping providers, has been a victim of recent mystery shopping scams involving unauthorized and illegal use of our name and logo, we do not conduct mystery shops involving cashing checks or money transfers. Service Intelligence, a wholly owned subsidiary of Global Compliance, conducts approximately 500 000 mystery shops and site evaluations for dozens of Fortune 1000 corporations through Experienceexchange.com each year. There are no sign up fees to become a shopper, and each shopper is paid through automatic bank deposit for every job they complete, in addition to being reimbursed for allowable expenses incurred during their visit. Service Intelligence is working closely with Federal authorities to uncover this scam. One individual was arrested in August 2007 and is currently in litigation. We are also attempting to identify other individuals who may be involved in this fraudulent activity. If you should receive any additional communications/information regarding this scam, please immediately report details to Service Intelligence at 1-866-261-5002 Ext. 240. Additionally, we urge you to contact authorities, including the local police, the FBI, and the Federal Trade Commission. We certainly empathize with those individuals who have been targeted, and have taken steps to protect our mystery shoppers, as well as others who may be interested in applying to become a mystery shopper, by posting a notification on our website (www.experienceexchange.com), warning them of the fraudulent money transfer scam. In addition, Service Intelligence is a member of the Better Business Bureau in both Canada and the United States. If you search Service Intelligence - 104 58th Ave SE Ste 140, you will see we have a satisfactory rating, with another 'disclaimer' below in regards to our name being fraudulently used.
Service Intelligence
Calgary,Alberta,
Canada
Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
#3UPDATE Employee
Wed, August 13, 2008
Service Intelligence / Experienceexchange.com, like other leading mystery shopping providers, has been a victim of recent mystery shopping scams involving unauthorized and illegal use of our name and logo, we do not conduct mystery shops involving cashing checks or money transfers. Service Intelligence, a wholly owned subsidiary of Global Compliance, conducts approximately 500 000 mystery shops and site evaluations for dozens of Fortune 1000 corporations through Experienceexchange.com each year. There are no sign up fees to become a shopper, and each shopper is paid through automatic bank deposit for every job they complete, in addition to being reimbursed for allowable expenses incurred during their visit. Service Intelligence is working closely with Federal authorities to uncover this scam. One individual was arrested in August 2007 and is currently in litigation. We are also attempting to identify other individuals who may be involved in this fraudulent activity. If you should receive any additional communications/information regarding this scam, please immediately report details to Service Intelligence at 1-866-261-5002 Ext. 240. Additionally, we urge you to contact authorities, including the local police, the FBI, and the Federal Trade Commission. We certainly empathize with those individuals who have been targeted, and have taken steps to protect our mystery shoppers, as well as others who may be interested in applying to become a mystery shopper, by posting a notification on our website (www.experienceexchange.com), warning them of the fraudulent money transfer scam. In addition, Service Intelligence is a member of the Better Business Bureau in both Canada and the United States. If you search Service Intelligence - 104 58th Ave SE Ste 140, you will see we have a satisfactory rating, with another 'disclaimer' below in regards to our name being fraudulently used.
Service Intelligence
Calgary,Alberta,
Canada
Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
#4UPDATE Employee
Wed, August 13, 2008
Service Intelligence / Experienceexchange.com, like other leading mystery shopping providers, has been a victim of recent mystery shopping scams involving unauthorized and illegal use of our name and logo, we do not conduct mystery shops involving cashing checks or money transfers. Service Intelligence, a wholly owned subsidiary of Global Compliance, conducts approximately 500 000 mystery shops and site evaluations for dozens of Fortune 1000 corporations through Experienceexchange.com each year. There are no sign up fees to become a shopper, and each shopper is paid through automatic bank deposit for every job they complete, in addition to being reimbursed for allowable expenses incurred during their visit. Service Intelligence is working closely with Federal authorities to uncover this scam. One individual was arrested in August 2007 and is currently in litigation. We are also attempting to identify other individuals who may be involved in this fraudulent activity. If you should receive any additional communications/information regarding this scam, please immediately report details to Service Intelligence at 1-866-261-5002 Ext. 240. Additionally, we urge you to contact authorities, including the local police, the FBI, and the Federal Trade Commission. We certainly empathize with those individuals who have been targeted, and have taken steps to protect our mystery shoppers, as well as others who may be interested in applying to become a mystery shopper, by posting a notification on our website (www.experienceexchange.com), warning them of the fraudulent money transfer scam. In addition, Service Intelligence is a member of the Better Business Bureau in both Canada and the United States. If you search Service Intelligence - 104 58th Ave SE Ste 140, you will see we have a satisfactory rating, with another 'disclaimer' below in regards to our name being fraudulently used.
Service Intelligence
Calgary,Alberta,
Canada
Service Intelligence Cautions Against Unsolicited Mystery Shopping Offers
#5UPDATE Employee
Wed, August 13, 2008
Service Intelligence / Experienceexchange.com, like other leading mystery shopping providers, has been a victim of recent mystery shopping scams involving unauthorized and illegal use of our name and logo, we do not conduct mystery shops involving cashing checks or money transfers. Service Intelligence, a wholly owned subsidiary of Global Compliance, conducts approximately 500 000 mystery shops and site evaluations for dozens of Fortune 1000 corporations through Experienceexchange.com each year. There are no sign up fees to become a shopper, and each shopper is paid through automatic bank deposit for every job they complete, in addition to being reimbursed for allowable expenses incurred during their visit. Service Intelligence is working closely with Federal authorities to uncover this scam. One individual was arrested in August 2007 and is currently in litigation. We are also attempting to identify other individuals who may be involved in this fraudulent activity. If you should receive any additional communications/information regarding this scam, please immediately report details to Service Intelligence at 1-866-261-5002 Ext. 240. Additionally, we urge you to contact authorities, including the local police, the FBI, and the Federal Trade Commission. We certainly empathize with those individuals who have been targeted, and have taken steps to protect our mystery shoppers, as well as others who may be interested in applying to become a mystery shopper, by posting a notification on our website (www.experienceexchange.com), warning them of the fraudulent money transfer scam. In addition, Service Intelligence is a member of the Better Business Bureau in both Canada and the United States. If you search Service Intelligence - 104 58th Ave SE Ste 140, you will see we have a satisfactory rating, with another 'disclaimer' below in regards to our name being fraudulently used.
