Yep, they bought my mortgage from OCWEN (another rip off) in 2015. All payments made on time as they have to be I am in a chapter 13. Now they can't find 2013 payments, first it was March, April, May, June July of 2016 but the received January and February? Really? Now upon buying my mortgage they sent that letter that said: If you mail Pmt. mail to OR. office if you transfer and they give a Tampa, FL. which you put in Bill pay, which comes up so when you pay your bank transfers to their account number on file.
We as consumers can not get the account number but Suntrust has verified it went to the information on document mailed. Read on glass door what past employees say, you have to be a scam artist to work their, they teach them to hold payments back so they can foreclose. They are piers and rip offs. Tacking on late fees which I will not ever pay. Done with them and no help! Come on Federal Government, these people are not helping your programs that these mortgages are under?