- Report: #1291882
Complaint Review: Sheridan Labs Inc - Bluffdale Utah
Reported By:
StillSuckeredDespiteMyself -
Los Angeles, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Sheridan Labs Inc
14925 Heritage Crest Way Bluffdale, 84065 Utah, USA
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sheridan Labs Inc aka Brio Skin, Allegro Antiaging Cream, Revital-lift.com, Hydra Skin Sciences Will sign you up for "evergreen" subscription & make it impossible to get out at $100/mo Bluffdale Utah
Report Attachments
They are smart enough to come up with new names and labels all the time... and new websites to go with them! When you opt for the "free 14 day trial" where you pay only $4.95 s/h? They have you click on agreeing to the Terms of Service during purchase.
Hidden in the Terms of Service is that they will NOT email you any confirmation, but that you agree to cancel in writing within 14 days and send the product back OR they will put you in an "evergreen" subscription. They will bill you $99 per month plus s/h and send product and it will auto-renew every 30 days. Until you manage to cancel by email.
Only it doesn't say that anywhere except the Terms of Service AND when you check out (in the bottom, in fine print) and you'll get no receipt. So your "trial" shows up and 14 days later you are mysteriously billed $100 for each product!
But good luck calling the numbers on the billing line - their websites may *say* that you can call and cancel anytime. But you can't. First, there aren't people on those lines most of the time. Plus, it says you have to cancel in writing. Some of the cancel@_______.com addresses aren't even valid!
Oh, and in the Terms of Service, you also "agreed" to mediation. So good luck on getting that money back.
Worst part is that it doesn't even work all that well. So you'll be paying $100 per jar of mediocre skin cream with no idea if you can get them to stop.
They also bill under multiple IDs - so you can't just have your bank refuse billing from them as they'll go a different route.
Shadiest business practices I've seen in a long time. Surprising UT hasn't shut them down.
