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  • Report:  #1326544

Complaint Review: Sheridan Labs Inc. - Bluffdale Utah

Reported By:
Debby - Twinsburg, Ohio, USA
Submitted:
Updated:

Sheridan Labs Inc.
14925 Heritage Crest Way Bluffdale, 84065 Utah, USA
Phone:
877-862-9840
Web:
N/A
Categories:
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This product was advertised on the radio as $3.99 plus shipping and handling total around $15.00 was made in July, no other charges, costs or obligations are mentioned. 

One month later I was charged an additional $82.40 and $82.20 reason being I purchased two products, Allegro Anti-Aging Cream and Brio Night/Day Serum.  No communication was made by the company to me.  I found this out when I attempted to make a purchase only to find my card was declined (debit card). 

Upon calling the company to inquire about the charge I was informed the purchase of the product in July was an initial purchase.  I had 14 days to try the product, if satisified keep it at which point I agreed to the additional charge to my card.  If I was not satisifed I had 14 days to return the unused product. 

There is no literature or mention made of this agreement or return policy with the additional purchase price.  I requested a Return Merchandise Authorization (RMA) to return the product as I barely used the product which I received.  I was further informed I would receive a refund less a $20.00 restocking fee.  A restocking fee?  Really? 

 

 



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