- Report: #1306313
Complaint Review: Sheridan Labs Inc. - Bluffdale Utah
Reported By:
BlondStorm -
Middletown, Connecticut, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Sheridan Labs Inc.
14925 Heritage Crestway Bluffdale, 84065 Utah, USA
Phone:
1-855-412-9151
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sheridan Labs, Inc. Brio Skin, Allegro Antiaging Cream, Revital-lift.com, Hydra Skin Sciences Unauthorized charge on my bank account, difficulty getting refund, difficulty getting customer service Bluffdale Utah
Somehow this company was able to charge my bank account for their "trial" subscription of their wrinkle cream. I caught it ONE day after it was charged to my account, but they stated it had already been shipped to me. How they got all my information, I have no idea.
It was extremely difficult to get through to a customer service rep via their 2 telephone numbers. Each time, the rep would hang up on me, saying that he wasn't getting any response from me. One time, he kept talking even though I did not hear anything and by the time his voice came through again, he was done giving me the information to return the product. I called FOUR times before I was able to get through to someone who didn't hang up on me. I was on a land-line phone, so I know it wasn't due to bad cell service.
Now I'm told that I have to contact them AGAIN after I return their product (with an RMA number I was finally able to get out of the rep) to cancel their monthly service.
There are TWO wrinkle creams they charged me for: Brio Day Night Serum and Allegro.
BEWARE OF This company and these products. You may be stuck with them and have issues returning the products and getting your money back.
