I called this company at 1-866-798-7728 to tell them I had been charged 89.95 for a product that was described as 4.95. They said after TRIAL PERIOD that unless cancelled I would be charged 89.95. I told Alana 212 that I had not received product & refund my 89.95 back. Alana confirmed that my account was cancelled. I have to wait 3 to 5 days for any refund if any.