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  • Report:  #1282180

Complaint Review: ShopSmarttvs.com - Irvington New Jersey

Reported By:
Stuckey - Bayside, New York, USA
Submitted:
Updated:

ShopSmarttvs.com
Irvington, New Jersey, USA
Phone:
877-409-4220
Web:
ShopSmartTVS.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Bought a tv from these guys around Cristmas week, hoping to have it by New Year.  They had the pest price advertised, and free shipping, and they took paypal.  Or so the ad staed.  So, I put my order in the cart and clicked checkout, but on checkout, they only took credit cards.  I took a chance and gave them my visa number as I really wanted the tv, and printed out a receipt.  Job done, or so I thought.

The next day, you get an email to "please call to confirm your order".  Never heard of having to do that on an internet sale, and I gave them my contact info with the order.  If there was a problem, they would call me. But, I called, and they gave me to a guy named Scot.  That's when the dance starts. " Business was so good we oversold out inventory", but he has to check if he can get more, and has to charge me 150 dollars insurance on the free shipping.  He said that charge wasn't included on the internet bill(nonsense), and the price was so good anyway.  I told him to call me when he had inventory to sell.

 

Its now a month later 1/25/16 and my tv hasn't arrived.  I don't see my credit card being charged, but, I will have to stop any payments from the merchant now so I don't have to keep watching for the really big rippoff of multple charges and no merchandise.  Its a shame, that the sales are over at all the other stores that were only a few dollars more than these guys.



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