Complaint Review: Simplicity Group LLC - Provo Utah

I have not forgotten you ripped me off $5900.00 Dollars. You are a scam!! You have edone nothing to fix the issue but Lie! Give me my money back. Now it's  August 2013 and still ripping people off!

I still want my money back! This company is a scam! I have not forgotten. I do not forgive...You have done nothing to resolve the issue! You are still thives! $5900.00. I have no agenda, other than getting my money back!

Simplx.com has been in business for over six years, and strives to provide the best dropshipping service possible. Simplx values each customer, and is committed to providing the services which were promised.

First, Simplx.com is not a scam. The company is a registered LLC in the State of Utah, USA, and is in full compliance with all the legal terms and agreements of that state.

Second, this customers response again fails to include the details of their agreement with Simplx. Again, Simplx never charges any customers without previous authorization. This customer does not want to admit the fact that Simplx was authorized to charge this customers account for the amount which was agreed to between Simplx and this customer. We can provide documented evidence for each customer which receives a charge, and documented authorization for each charge which takes place. In return, Simplx provided the services which were agreed to and promised.

Simplx has many satisfied customers who continue to use our services daily. Many customers have been using the Simplx service for several years now. Simplx stands by each of the products it offers, and provides a money back guarantee with each, which can be viewed and downloaded by each customer before they sign up.

Again, Simplx wants to provide the services or products which are promised, and is not trying to rip off any customers. Simplx values, respects, and cares about each customer and is not trying to scam any customer out of their money. Because we care about each customer, we encourage customers to provide feedback on their experience with Simplx. Customers can know that any feedback or complaints they would like to send to Simplx can be done so via email at [email protected] Simplx can usually provide responses to any complaints within 1 business day to any customer who submits a complaint at this email address. We are confident we can resolve your concern or complaint, even if we need to provide free products or services to do so.

Sincerely,

Simplx.com

Public Relations Department

Tel: (801)-623-6974
[email protected]

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These people are liars. They have an old house they run this scam out . I have nothing to gain by telling you the truth. These people at Simplx are liars!! God will sort it out all in the end. If you like to be scammed please go on you will be the next person to write I have been scammed. So sad that the state allows this to go on. Please don't let these liars fool you.

Simplx.com has been in business for over six years, and strives to provide the best dropshipping service possible. With this in mind, we will address each of the complaints/accusations in the order this individual has stated.

First, Simplx.com is not a scam. The company is a registered LLC in the State of Utah, USA, and is in full compliance with all the legal terms and agreements of that state. This customer explains that her money was taken away, but fails to include details of what happened. Simplx never charges any customers without previous authorization. We can provide documented evidence for each customer which receives a charge, and documented authorization for each charge which takes place.

Simplx is a wholly owned subsidiary of the company Simplicity Group, LLC. The websites and services provided by Simplicity Group are completely separate from each other, but are legitimate & highly valued products offered. Packages include access to different websites, including Simplx.com, DigitalDropship.com, ClubDropship.com, and DropshipRewards.com, and although each of these products has a different name, each is a different product provided by Simplicity Group. These websites are legitimate, and provide a service for thousands of satisfied customers.

It appears from this complaint that the customer did minimal research on the company as a whole. If you would like to know additional, credible information about Simplicity Group, LLC you can view their corporate page at www.SimplicityGroup.com

This customer was most likely beyond the deadline of their refund policy, and felt that their personal circumstances should allow them to extend the deadline listed in the refund policy. The customer had the documentation of this refund policy before signing and agreeing to it, but the customer did read and agreed to this policy, and then asked that it be changed. We strive to provide the services and products which were promised to this customer, and the refund policy which the customer agreed to was honored in this situation. We express our concern for their personal circumstances, but we will honor what the customer signed and agreed to.

Again, Simplx wants to provide the services or products which are promised, and is not trying to rip off any customers. Simplx values, respects, and cares about each customer and is not trying to scam any customer out of their money. Because we care about each customer, we encourage customers to provide feedback on their experience with Simplx. Customers can know that any feedback or complaints they would like to send to Simplx can be done so via email at [email protected] Simplx can usually provide responses to any complaints within 1 business day to any customer who submits a complaint at this email address. We are confident we can resolve your concern or complaint, even if we need to provide free products or services to do so.

Sincerely,

Simplx.com

Public Relations Department

Tel: (801)-623-6974
[email protected]

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