I asked Jermey Painter in our first conversation where the next closest salon was that carries your products. I was told 33 miles. Only after spending a large amount of money I found out you have a salon a few miles away who was a walk out from my salon a few years ago using your products. When I contacted Patricia to let her know we felt like we were lied to and wanted to send all unopened products back, she responded all sales final. I am so disappointed. If your are able to help us to return the products and get our refund we would be so grateful!