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  • Report:  #1294123

Complaint Review: Sitebuilder-cc.com - Internet

Reported By:
Renzo - Brattleboro, Vermont, USA
Submitted:
Updated:

Sitebuilder-cc.com
Internet, USA
Web:
www.sitebuilder.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Wanted to set up a blog and saw an ad on line for Site Builder which was billed as the easiest way to set up a website or blog on line.

I read the information on the site and then looked at other options. Later they started sending emails stating that they were the best service and that they would walk me through the entire process. I was sent regular emails from them and as it seemed that they were reasonable for the service, I bit. What a mistake that was.

As soon as they get your credit card number they charge a fee for setting up a site that never goes live. Then they stop contacting you entirely but continue to charge a monthly fee against you credit card stating itf for site service and customer support which is non-existant.

When I saw the recurring charge and realized who it was from I called the number they provided that had the following as its title "See a charge you dont recognize, call this number for help. The phone rag for several minutes finally being answered by an indian fellow who said he would be glad to refund one months but nothing more. He repeated this over and over in a droning monotone until I demanded to speak to a supervisor. At that point he stopped answering me leavimg the line open and I could hear him speaking to another indian man in hindu and laughing. I kept saying hello and he just left the line open. After about five minutes he hung up. I called back and he just hung up every time.

This company is a scam, it offers nothing but more happily charges a monthly fee for no service what so ever and then has the audacity to state in print that they will gladly refund you money.

STAY AWAY FROM THESE PEOPLE!!

I am reporting them to the Attorney Generals office in my state and would reccomend anyone else who has been burned by them to do the same.



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