- Report: #1400159
Complaint Review: SKT Themes - Internet
-
Author Confirmed
Why?
SKT Themes
Internet, USA
Phone:
+919552573196
Web:
sktthemes.net
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SKT Themes Shri Sonal Sinha Shri Krishna Technologies SKT Themes Not Trustworthy! Nagpur, India Internet
WARNING: DO NOT USE THIS COMPANY!
First, they CLAIM that their WordPress themes come with PSDs. THEY DON'T. You have to email them in India to request the PSDs. And... they don't have PSDs for all of the themes (even though every page of their website says they do). The few PSDs they do give you are bad quality (flattened layers, no smart objects, etc.).
Second, there are glitches with the coding in their themes. I encountered problems with both themes that I attempted to build, and had to invest many hours researching work-arounds to get things like gallery thumbnails to display appropriately.
Third (AND THIS IS BIG), if you sign up for an "All Themes" package (as I did), you will automatically be billed annually, even though there is NO MENTION OF THIS anywhere on their website, or on your invoice! After I kindly and patiently requested a $99.00 refund for the extra year I did not purchase (a few days after i was billed, and after PayPal already deducted the money from my bank account), SKT Themes rudely pointed the blame on me, then started emailing me insults. I feel fortunate that I used PayPal and didn't give them my credit card number!
I can't remember receiving such bad customer service from a company who 'appears' to sell such a quality product online. DON'T BE FOOLED!
