Consumer
Oakdale,#2Author of original report
Tue, September 29, 2009
As of September 2009, I do not have a resolution from Sleepy's. I understand the Attorney General of CT has an on-going investigation of Sleepy's.
My131bass
Boston Mountains,#3Consumer Suggestion
Sun, June 29, 2008
A stress test would prove if double heat tempered steel never looses its memory, if it does, how long does it take and under how much pressure. Sounds like a rebuilt mattress but difficult to prove it would be inferior to a new mattress. The problem I have with this is companies that specialize in rebuilt mattresses (not the ligitimate manufactures who just recycle steel) these skum buckets use foams out of old mattresses that have been discarded. Those foams could hibernate bed bug eggs for a year before hatching. Then you have a very bad problem that is impossible to irridicate, you will have to throw everything out of your house and then that is probably not enough, carpet, sofa, chairs...get the picture! Plus, not to mention the bacteria and germs that is in those foams. These mattresses are purhased for $5.00 on the streets of your hometown, broken down and rebuilt and sold for huge profits as "manufactures overstock" or "floor models", "comfort exchanges", from non-authorized dealers without manufactures warranties. Because no manufacture in their right mind would warranty a bed like this! I would like to see a federal law passed where retailers can not do comfort exchanges or resell mattresses that have been returned for warranty issues. Even for the poor, beds like this is no bargin! Sealy Girl Fayetteville, AR
Franklin
Front Royal,#4UPDATE Employee
Wed, April 30, 2008
Hey I just felt like I should let you consumers know thwat as an employee of Kingsdown we are made to re-use springs. For instance almost all beds that are returned for ANY reason are all stripped down till its just the fiber batting(called flex) and the spring unit. These used units are then recovered and sent out under the assumption that they are New. There have been several attempts by employees to halt this process however the management states that these units are tempered steele and dont wear out. Also if you read the law tag on your "NEW" mattress it states that the matterials are "all new" wich after all MAY be true or it MAY NOT be true. Also we are not the only mattress company to do this.
Franklin
Front Royal,#5UPDATE Employee
Wed, April 30, 2008
Hey I just felt like I should let you consumers know thwat as an employee of Kingsdown we are made to re-use springs. For instance almost all beds that are returned for ANY reason are all stripped down till its just the fiber batting(called flex) and the spring unit. These used units are then recovered and sent out under the assumption that they are New. There have been several attempts by employees to halt this process however the management states that these units are tempered steele and dont wear out. Also if you read the law tag on your "NEW" mattress it states that the matterials are "all new" wich after all MAY be true or it MAY NOT be true. Also we are not the only mattress company to do this.
Deana
Bethpage,#6UPDATE Employee
Mon, November 05, 2007
Good morning, my name is Melissa and I am a Customer Relations Representative at Sleepy's Inc. It has been brought to our attention that you filed a complaint online and we would like to offer assistance to you. I understand this is a public website and ask that you contact me directly at [email protected] and provide your account information so we may further address your situation. We look forward to hearing from you, so we may expedite resolution to your situation. Regards, Melissa Sleepy's Inc.