- Report: #293366
Complaint Review: Sleepy's - Hamden Connecticut
-
Author Confirmed
Why?
Sleepy's
2115 Dixwell Avenue Hamden, 06518 Connecticut, U.S.A.
Phone:
203-288-5165
Web:
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Sleepy's My Negative Experience at Sleepy's Hamden Connecticut
Here are the facts as they pertain to my situation:
1) I believe the mattress I purchased was not the same
mattress I tested and agreed to purchase while at the
Hamden, CT store.
2) The brand name of the mattress which I purchased
strangely does not appear anywhere on the mattress or
boxspring.
3) I believe the mattress which I purchased is likely
the cause of the significant back pain and unrest I
experience on a daily basis.
4) I believe I overpaid for the mattress set. In
total, I paid more than $1,800 for the bedding and
delivery.
5) I believe the pillows I tested in the store were
also different from those which I received. I am
unable to use them.
6) I had to have Sleepy's replace the mattress less
than 1 month after I purchased it. After it was
examined, it was found to be defective.
7) I am a stomach sleeper and believe I was sold a
mattress not meant for this type of sleeper.
At the present time, Sleppy's will not agree to
replace the mattress which I believe was erroneously
sold to me with a suitable mattress of the same or
lesser value. This is all I ask for.
John
North Haven, Connecticut
U.S.A.
1) I believe the mattress I purchased was not the same
mattress I tested and agreed to purchase while at the
Hamden, CT store.
2) The brand name of the mattress which I purchased
strangely does not appear anywhere on the mattress or
boxspring.
3) I believe the mattress which I purchased is likely
the cause of the significant back pain and unrest I
experience on a daily basis.
4) I believe I overpaid for the mattress set. In
total, I paid more than $1,800 for the bedding and
delivery.
5) I believe the pillows I tested in the store were
also different from those which I received. I am
unable to use them.
6) I had to have Sleepy's replace the mattress less
than 1 month after I purchased it. After it was
examined, it was found to be defective.
7) I am a stomach sleeper and believe I was sold a
mattress not meant for this type of sleeper.
At the present time, Sleppy's will not agree to
replace the mattress which I believe was erroneously
sold to me with a suitable mattress of the same or
lesser value. This is all I ask for.
John
North Haven, Connecticut
U.S.A.
1 Updates & Rebuttals
Deana
Bethpage,New York,
U.S.A.
here to assist
#2UPDATE Employee
Fri, January 18, 2008
Good afternoon, my name is Melissa and I am a Customer Relations Representative at Sleepy's LLC. It has been brought to our attention that you filed a complaint online and we would like to offer assistance to you. I understand this is a public website and ask that you contact me directly at [email protected] and provide your account information so we may further address your situation. We look forward to hearing from you, so we may expedite resolution to your situation. Regards, Melissa Sleepy's LLC
