South Bay Expressway
San Diego,#2UPDATE Employee
Tue, March 06, 2012
Hello Steve:
We take violation disputes seriously whether they are sent to us directly or through a consumer website like Rip Off Report. It is not our intention to collect tolls and penalties more than what is due. That said, we do apologize, as it seems that procedure was not followed and as a result, you received your violation in error.
We will process your refund of $14 which will be mailed to you at the address we have associated with your license plate in the next 2-4 weeks. If that address has changed, please contact us directly to update the information.
We apologize once again for any inconvenience this has caused.
South Bay Expressway
Steve T
San Diego,#3Author of original report
Sun, March 04, 2012
Sorry, I have been out of the country and off line for a bit.
My Citation Number is C115677742.
Nice of you to want to "look into" my situation more seriously now that I have filed a Ripoff Report.
It's too bad no one wanted to give it a serious look when I first contested the fine and requested audio or video proof of failure to stop and pay.
Please let us all know your findings.
I hope that the new Ownership / Management of this Toll Road turns the business around for the better of the Community. It would be nice to use this road without feeling that each drive will turn into this type of hassle.
Thanks
Steve
South Bay Expressway
San Diego,#4UPDATE Employee
Fri, December 09, 2011
Hello Steve:
Were sorry to hear you are having trouble with a citation trips taken on South Bay Expressway and apologize for the extra steps you are having to take to resolve the problem. If your trip was in fact paid, you will not be double-charged. Unfortunately, its difficult for us to help you without more information.
Wed be happy to research this matter further if you could provide some more information such a citation number so that we can look you up in our system. Please respond on this website or via e-mail [email protected].
Were looking forward to helping resolve this matter.