- Report: #1291217
Complaint Review: Spark Energy - Nationwide
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Author Confirmed
Why?
Spark Energy
Nationwide, USA
Web:
https://www.sparkenergy.com
Categories:
Business Rating:
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Spark Energy Scam, unethical, raised rates 4x, horrible customer service, bad company, STAY AWAY Chicago Illinois
Spark Energy is such a scam. They came to my door talking about comparable rates and saving me money. After a year when the contract is up they raise your rates 4x. I paid two recent $400 bills that my neighbors who just stayed with nicor variable rate paid $100. I was charged 1.25/therm and nicor's fair market rate was .25/therm. They have horrible customer service and dont' care at all that they are ripping people off. Not sure how they sleep at night.
Nicor told us that they get complaints about them all the time. I wish we had never signed up. I have many young children and I can't pay these insane bills. When I called they said they couldn't help with my rate even if I resigned. That I had to pay this insane bill and the only way they could help was to send me "valuable coupons" in my email. They take advantage of people and their busy lives. SUCH A SCAM. I have filed report with the ICC and have gone everyone online to post what a horrible company this is to save anyone who might be doing research on them. DO NOT SIGN UP WITH SPARK!!!!!!
