- Report: #18416
Complaint Review: Sprint PCS - Nationwide
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Author Not Confirmed
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Sprint PCS
PO box 79357, city of Industry, CA 91716 Nationwide, U.S.A.
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Sprint PCS Tried to collect multiple cancellation fees when none were owed ripoff artists fraud rip off scam con artists ripoff fraud business City of Industry California
We transfered service to my sons name, they messed up the billing cycle. After 3 phone calls to try to straighten it out we cancelled the service. It was well past the end of the 1 year contract.
Damage Resulting = It has now been 4 more phone calls totaling over 7 hours, uncountable anxiety and stress, possible damage to my credit report; AND IT IS STILL NOT FIXED. Sprint is trying to bill us for 2 cancellation contracts when for over $300. I have been promised 3 times that the balance is ZERO and they just keep billing me......... AARGH.
I wonder how many thousands of consumers have been cheated out of \"cancellation fees\". This has CLASS ACTION written all over it.
Victor
Roseville, California
Damage Resulting = It has now been 4 more phone calls totaling over 7 hours, uncountable anxiety and stress, possible damage to my credit report; AND IT IS STILL NOT FIXED. Sprint is trying to bill us for 2 cancellation contracts when for over $300. I have been promised 3 times that the balance is ZERO and they just keep billing me......... AARGH.
I wonder how many thousands of consumers have been cheated out of \"cancellation fees\". This has CLASS ACTION written all over it.
Victor
Roseville, California
5 Updates & Rebuttals
John
Waconia,Minnesota,
Awwww wittle Donny
#2Consumer Comment
Mon, July 15, 2002
Wittle Donny got his feewings hurt with my comments, huh? You can dish it out, but you sure can't take it, LOSER! Any luck with your job hunt? Unfortunately, most companies don't like to hire representatives who take the "service" out of "customer service" with their lousy attitudes. You could also benefit with a little therapy for that displaced aggression you carry around with you. The consumers didn't lose your job for you --YOU did! HAHAHA Lamer!
Don
Irvine,California,
Dear John,
#3UPDATE EX-employee responds
Fri, July 12, 2002
First of all...you know nothing about me...second of all, I am just telling it like it is...these people who are complaining about the principals of Sprint PCS should simply read the terms and conditions located at http://www.sprintpcs.com/ its all there black and white...therefore, blame Sprint for my additude towards their customers, being s C/C agent for Sprint was no picnic either so, to make a long story short John, if you have a problem with me and my dumpster on whilshire??! bring your a*s down...I will be glad to kick it just for making things personal biatch!!!
Carly
wilmington,Delaware,
Oh shut up Don
#4REBUTTAL Individual responds
Sun, July 07, 2002
Im fed up with Don's responses. He is suppose to be employed by Sprint? With his bad attitude I wouldnt doubt it.
John
Waconia,Minnesota,
Why don't you shut up, Don?
#5Consumer Comment
Sat, July 06, 2002
This obnoxious twit is correct about one thing. An individual suing a company the size of Sprint would surely lose against its team of corporate shysters. A class action suit is a different kettle of fish, Don. That's the only way a consumer can knock the big boys down. And I fail to see how you every won any awards with this company with your attitude toward the customer, unless Sprint actively encourages arrogance and rudeness (or maybe that's why you were downsized?) And what's this about LOSER? At least this person is probably employed....
Don
irvine,California,
You gonna sue?
#6UPDATE Employee
Sat, July 06, 2002
Well do it! Many have tried and many have lost! You may try and you will lose...Sprint can back up any of your claims period...this is not the company to attempt to sue because you will lose. loser..
