- Report: #1375375
Complaint Review: Stacy Kellams - Austin Texas
Reported By:
Tim Callahan -
Saint Louis, Missouri, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Stacy Kellams
5701 W. Slaughter Ln. Suite. A 130-132 Austin, 78749 Texas, USA
Phone:
800-512-9180
Web:
www.stacykellams.com http://www.REISecrets.com/support
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stacy Kellams Rei secretsNetCentric Publishing Untrustworthy, Internet Scamsters Austin Texas
On April 19, I responded to an email offer from Stacy Kellams (aka NetCentric Publishing) to purchase an ebook for $1.00
(plus $2.00 shipping and handling). I received the ebook download, and my bankcard was charged $3.00 on April 20, 2017. This should have completed the transaction. Later, however, on April 28, 2017 my card was again charged, this time for $291.00. When I contacted the company, and told them this charge was unknown, and not authorized, they said that I had also agreed to three trial memberships from their company at $97.00 each. Hence the total new charge of $291.00. At the time of the original purchase, I was specifically on the lookout for this, and had examined all their correspondence
for this precise strategem - there was no such order, committment, or any hint of additional charges. I have since brought this to their attention, and requested that the charge be refunded. They continue to insist that I ordered and received additional product, and refuse any refund. Again, I have searched all my avenues of email correspondence and there was no such communication from them. I believe I am due a refund.
Follow-up communications with them were fruitless. They are shameless.
