- Report: #238396
Complaint Review: Stainsafe - Palm Beach Florida
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Author Confirmed
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Stainsafe
354 Hiatt Drive Palm Beach, 33418 Florida, U.S.A.
Phone:
800-5210555
Web:
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Stainsafe Dishonest warranty company Palm Beach Florida
I filed a claim on 3/31/2005 for a pet urine stain on a sofa covered by the Stainsafe Furniture Warranty Company. I called 7 times in 2005 and was told the sofa would be replaced.I called 10 times in 2006 and was told in July 2006 that they would refund me the cost of my warranty because the store I had purchased the sofa from had gone out of business. Each time I called I was "onhold" for 20-40 min.
On 9/12/2006 I was told my refund of $423.00 would be sent to me within 12 weeks. On 12/6/2007 I was told by Timothy McAuliffe there was a back log of checks to be processed and it would take 8-12 more weeks to process. It is now March and I have received absolutely nothing from the company.
Debra
The Woodlands, Texas
U.S.A.
On 9/12/2006 I was told my refund of $423.00 would be sent to me within 12 weeks. On 12/6/2007 I was told by Timothy McAuliffe there was a back log of checks to be processed and it would take 8-12 more weeks to process. It is now March and I have received absolutely nothing from the company.
Debra
The Woodlands, Texas
U.S.A.
1 Updates & Rebuttals
Brs
Houston,Texas,
U.S.A.
Sue STainsafe
#2Consumer Suggestion
Tue, July 01, 2008
You should sue them in Small CLaims Court becasue the will not hire an attorney and it is an easy win for anyone.
