Fred
Kanbeck,#2Author of original report
Mon, August 21, 2006
Within 48 hours of filing my original report, Schneiderman's Furniture in Minnesota contacted me and offered to negotiate with Stainsafe on my behalf, as they agreed the claim is valid. They made two attempts with Stainsafe with no success. The head of customer service then offered to have my furniture repaired by their repair service at no charge to me "if that is ok with you sir." I accepted, and the repair is so perfect that you cannot find it even when you know exactly where it is! I cannot tell you how impressed and satisfied I am with Schneiderman's Furniture, and will recommend EVERYONE check out Schneiderman's before making a furniture purchase.