- Report: #56893
Complaint Review: Stainsafe - Palm Beach Gardens Florida
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Author Not Confirmed
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Stainsafe
354 Hiatt Dr Palm Beach Gardens, 33418 Florida, U.S.A.
Phone:
800-521-0555
Web:
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Stainsafe RIPOFF Palm Beach Gardens Florida
We purchased a Lazy Boy recliner sofa and recliner chair from SEARS Homelife in Nashua NH on October 11, 2000. They came out for the next three months to replace/fix the reclining mechanisms then went out of business by 10/09/01.
Both the the chair and sofa have major problems. After receiving written confirmation of full replacement of both pieces of furniture a YEAR later (they replaced the chair)they have not replaced the sofa. each time we call they give us many different stories. Now they want to give us $400.00 Because the furniture is over 2 years old now-because they were NOT PROMPT) and to release them from their contract. (We spent 1499.97)
We have not received a sofa replacement because they did not pay the local Lazy Boy dealer for the replacement chair for over 6 months (after delivery) and they won't deal with Stainsafe unless they pre-pay Now even though I have a claim number I can not talk to a human at Stainsafe on the status and have to start the process all over.
Bonnie
Wilton, New Hampshire
U.S.A.
Both the the chair and sofa have major problems. After receiving written confirmation of full replacement of both pieces of furniture a YEAR later (they replaced the chair)they have not replaced the sofa. each time we call they give us many different stories. Now they want to give us $400.00 Because the furniture is over 2 years old now-because they were NOT PROMPT) and to release them from their contract. (We spent 1499.97)
We have not received a sofa replacement because they did not pay the local Lazy Boy dealer for the replacement chair for over 6 months (after delivery) and they won't deal with Stainsafe unless they pre-pay Now even though I have a claim number I can not talk to a human at Stainsafe on the status and have to start the process all over.
Bonnie
Wilton, New Hampshire
U.S.A.
