- Report: #1454022
Complaint Review: Stanton optical - Lubbock Texas
-
Author Confirmed
Why?
Stanton optical
Lubbock, 79414 Texas, United States
Phone:
8062241388
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Stanton optical N/A That ran my credit card without my permission. And I notified the manager he said they can't do anything about it. Lubbock Texas
The lady helping me told me the price of my glasses was going to be $230, which is like 5 times what they advertise. But I said ok cause I was excited to get my new glasses. 5 minutes later she told me it was going to be $366.00. and I questioned her and said,"you just told me 5 minutes ago it was going to be $230?. She said let me go talk to my manager. She went to talk to get manage and when she came back she said,"I ran your card for $230.00 and you have enough. I said," I didn't give you permission to run my card.
I went and questioned the manager and he said they can't give me my money back cause they were already putting my glasses together. I felt I had no choice but to accept what they did to me. I called corporate that day and they said they were going to give me my money back. But the next day they called me and said they can't give me my money back. They said I left with the glasses (which I returned the next day cause they weren't correct), that the purchase is final. I feel they cheated me, and corporate goes along with them cheating and stealing from people. They have me$100 credit but that's Monopoly money to me because I'm never going to go back to that place. Thank you, any response will be welcomed.
1 Updates & Rebuttals
Robert
Irvine,California,
United States
Question
#2Consumer Comment
Mon, July 30, 2018
If you didn't give them permission to run your credit card, how exactly did they even get your card?
Do you have a habbit of handing over your credit cards and telling a person not to run it?
