- Report: #166181
Complaint Review: Star Communications - Orange County California
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Author Confirmed
Why?
Star Communications
1442 Lincoln Ave Orange County, 91365 California, U.S.A.
Phone:
800-3579258
Web:
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Star Communications - Family Fun Pass - Half-Price TV Deceptive marketing, ignored Do Not Call registry ripoff Orange County California
I recieved a call from Star Communications on November 22. Before the telemarketer got into her sale, I asked for my number to be taken off their list. She told me they weren't selling anything (lie!) but only offering the $500 shopping spree for a processing fee of $4.95. Against my better judgement I authorized a check by phone, went through their questions while they recorded the answers, and was told to expect my coupons in 3-6 business days.
Only after doing this did I check online to see if there was anything fraudulent about them -- why didn't I do this first?! I immediately called my bank and stopped payment on the check, and then called the 3 numbers Star Communications gave me to update or cancel my services. I was told to call back on friday (nov. 25) but I was out of town, so monday the 28 I called -- only to be told to call back again on tuesday. So this morning as soon as I got up I called and was able to cancel the services.
I'll be watching my bank account like a hawk to make sure no mystery charges appear.
The three phone numbers they gave me for customer service are:
(800)357-9258 for Star Communiations
(800)357-9238 for the Family Fun Pass
(800)357-9241 for Half Price TV
Kris
Oklahoma City, Oklahoma
U.S.A.
Only after doing this did I check online to see if there was anything fraudulent about them -- why didn't I do this first?! I immediately called my bank and stopped payment on the check, and then called the 3 numbers Star Communications gave me to update or cancel my services. I was told to call back on friday (nov. 25) but I was out of town, so monday the 28 I called -- only to be told to call back again on tuesday. So this morning as soon as I got up I called and was able to cancel the services.
I'll be watching my bank account like a hawk to make sure no mystery charges appear.
The three phone numbers they gave me for customer service are:
(800)357-9258 for Star Communiations
(800)357-9238 for the Family Fun Pass
(800)357-9241 for Half Price TV
Kris
Oklahoma City, Oklahoma
U.S.A.
3 Updates & Rebuttals
Mason
Las Vegas,Nevada,
U.S.A.
they got me for 119$ 4.95 another 4.95$ how did they do that i have no idea
#2Consumer Comment
Wed, December 07, 2005
however i have names and ficts as well , its helpful when everyone in your family is a well known lawer in vegas, 14 days is bs it has been over 4 months now and ive been searching because i own a buisness that caters to this rip off as well i cant say it on here but i can tell you this there are warents and addys that we know about ill tell you something star you called the wrong person and also got recorded as well you cant hide anymore, its over.... ps im sorry you guys got ripped off... i will do my best to get you r money back that is my job thats what i do...
Tanya
Olla,Louisiana,
U.S.A.
SUGGESTION
#3Consumer Suggestion
Fri, December 02, 2005
I SUGGEST THAT WE ALL GET TOGETHER TO SUE THESE PEOPLE...THEY HAVE TAKEN MONEY FROM US AND REFUSE TO GIVE IT BACK...THEY ALWAYS SAY THAT IT IS UNDER INVESTIGATION AND THAT WE HAVE TO WAIT ANOTHER 14 DAYS...WELL I HAVE WAITED SINCE AUGUST AND STILL THOSE 14 DAYS NEVER COME....WHY CAN'T WE GET TOGETHER TO FILE A LAWSUIT ON THESE PEOPLE FOR ALL THAT WE ARE OUT AND FOR HAVING TO WAIT FOR NOTHING TO RETURN.....YOU CAN BET THAT THEY WILL STILL CHARGE YOUR ACCOUNT AS THEY DID MINE...LETS STOP THESE PEOPLE
Kris
Oklahoma City,Oklahoma,
U.S.A.
Half Price TV Charge
#4Author of original report
Thu, December 01, 2005
The day I canceled my order, I got a charge for $119.90 from Half Price TV on my account. I talked to my bank and they said I needed to talk to the company before they could file a dispute. I called Star Comm and the woman said my account shows that they owe me a refund for that amount, which will take 4-6 weeks to process. She assured me that I will "of course" get my refund. We'll see.
