- Report: #152817
Complaint Review: Starr Getaways Or Florida Tourist Bureau - Kissimmee Florida
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Author Confirmed
Why?
Starr Getaways Or Florida Tourist Bureau
S Department 3501 West Vine Street , Kissimmee, 34741 Florida, U.S.A.
Phone:
407-518-1800
Web:
N/A
Categories:
Business Rating:
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Starr Getaways Or Florida Tourist Bureau ripoff, hard to find on internet, email address not thrustworty, fraudulus promises, extra cost not mentioned Kissimmee Florida
I got a won voyage from Starr-getaways on 18 juli 2005 .
It consisted of 3 different hotels with a stay of each ca 2 -3 days (Daytona Beach, Orlando,Fort Lauderdale) and a cruise of 7 days.All this for four persons for 950 us dollar total.Date free to choose.
This amount was deducted from my bill 4 days later.
As soon as i got the papers I saw that :
The third and fourth person schould be childs ( they knew i did not have childs )
I was told i could sell two off the four tickets to other persons ( this seems not possible in the terms on the paper
I have to pay 15 dollar a night per person for the cruise
which i was not told about .
We have to pay more than 200 dollar a person for portcharges Which all were told to be included.
There seems to be other non told costs to be lurking from around the corner, but it is not very clear.
Furtheron this firm seems to have a lot of not working emailadresses and has a very bad reputation.
A lot of people say it is unclear if they deliver goods whatsoever.
So I would get my money back and give them my won vacation back
Piet
Zwevegem
Belgium
It consisted of 3 different hotels with a stay of each ca 2 -3 days (Daytona Beach, Orlando,Fort Lauderdale) and a cruise of 7 days.All this for four persons for 950 us dollar total.Date free to choose.
This amount was deducted from my bill 4 days later.
As soon as i got the papers I saw that :
The third and fourth person schould be childs ( they knew i did not have childs )
I was told i could sell two off the four tickets to other persons ( this seems not possible in the terms on the paper
I have to pay 15 dollar a night per person for the cruise
which i was not told about .
We have to pay more than 200 dollar a person for portcharges Which all were told to be included.
There seems to be other non told costs to be lurking from around the corner, but it is not very clear.
Furtheron this firm seems to have a lot of not working emailadresses and has a very bad reputation.
A lot of people say it is unclear if they deliver goods whatsoever.
So I would get my money back and give them my won vacation back
Piet
Zwevegem
Belgium
1 Updates & Rebuttals
Florida Tourist Bureau
Kissimmee,Florida,
U.S.A.
concerns Please be advised
#2UPDATE Employee
Sat, February 25, 2006
Please be advised when you purchased your holiday from starr your sale was taped by a third party sevice. All cost are stated in this verifacation. If you would provide us with your name and account number we will be happy to supply you with a copy of this tape for your review. Your holiday is good for up to 4 people staying in the same room. The $15.00 is a tax charged by the Bahama goverment for all travelers to the Bahamas. You are responable for all taxes, port, transportation and reservation surcharges. This was also stated during your verifacation. If you would like to make reservations please fill out your resevation request form and fax or mail it to us and a reservation agent will contact you.
