Maryann
atlantic highlands,#2Author of original report
Sat, August 26, 2006
I have settled my complaint with Stores Online satisfactory.
Maryann
atlantic highlands,#3Author of original report
Sun, July 09, 2006
Hello, Thanks to everyone that has written to me so far, I haven't put the site up yet but I'm working on it. I wrote to Dateline NBC about Stores Online and from what I understand they did an investigation of them before so maybe they would like to do an updated story. There's plenty of people ready to speak up about the company. Maybe if everyone that reads this can also write to Dateline? That would have a stronger impact if a lot of people write. As far as my story, Stores Online never responded to the BBB complaint so I had to resubmit it (what a surprise) then finially they did and refered to me by the wrong name and as Mr & Mrs, once again they don't have their act together. They emailed me weeks ago that I'm on their calling list because I emailed them and said they never respond......guess what? They never called me, so I wrote to them again and they wrote back about two weeks later. This is the great service I paid for and have yet to see. If they put as much energy into giving good service and selling a quality product as they do in there BS workshops then they would probably have a decent company without all the complaints. Thanks for reading, Mary Ann
Maryann
atlantic highlands,#4Author of original report
Tue, June 13, 2006
Since the original report I have filed with the FBI internet scam agency, wrote to two NY TV stations in my area (waiting for them to call me)and emailed the hotels that I know they have their workshops and oh let me not forget....I called SOL again, emailed them several times and sent them a certified letter. The only reply I received was an email telling me I signed a contract I have to abide by. First of all what they are calling a contract is a receipt, it even says so on the form, also it says Business to Business Order Form....I am not a business. In addition they were so suppose to abide by this so called contract but have not. There service is so bad that after I complained and said I want a refund they suggested I sell my package to my friends and family. Why would I sell something I don't even want anything to do with to people I care about? I have been working in customer service type positions for over twenty years and have never seen anything so bad. I already design web sites and btw get to the top of search engines w/o Stores Online help or stupid so called secrets. I'm currently building a site with every link out there that informs people about this company and the (5) sites I already manage will soon have info. Also, if anyone would like to share their story with others you can email me at [email protected] - I will update this soon with a phone number to reach me, especially if you are planning on attending a workshop you need to hear the truth not a slick salesperson. Some of the other complaints in here have contact info for D.Danks but the numbers are disconnected and he doesn't reply to the email, if that's even legit.