- Report: #1323771
Complaint Review: Suitepay LLC / Grant Mckenzie E-Stabilisher - Aliso Viejo California
Reported By:
Ultra products inc -
Miami, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Suitepay LLC / Grant Mckenzie E-Stabilisher
15 Enterprise Aliso Viejo, 92656 California, USA
Phone:
888 238 2033
Web:
www.suitepay.com
Categories:
Business Rating:
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Suitepay LLC / Grant Mckenzie E-Stabilisher Grant Mckenzie E-Stabilisher Kept merchant processing funds exceeding $10,000 Aliso Viejo California
While using suitepay as my credit card Merchant processor not only the integration aspect to their systems was a disaster they are extremely unorganized and not prepared. My problem with suitepay starts with the deposits they are suppose to issue on a weekly basis. They are suppose to deposit your transactions Thursday's, for the last 3 weeks I have had to always follow up regarding MY deposits.
The individual whom handles the direct deposit clearly does not care and is extremely unorganized regarding clients money. My main problem is the following, they owe me over $10,000 of MY money. Apparently I was setup as an aggregator account. While many people my not know what this is, they simply process in your behalf and mask you under them, so if a company processing transactions had an issue, everyone underneath that company will have issues. According to suitepay they claim there is an issue with the central bank and they have are holding everyone's funds.
I am clearly not the issue here. While setting my account as an aggregator account which I was never aware of has caused this problem. Apparently someone under their main processing account is having card processing issues. Suitepay then referred me to a gentlemen by he name of Grant Mckenzie. After reading other rip off reports apparently he has also stolen millions from other companies. Beware of this individual whom was handling the processing for suitepay as they are a FRAUD!
1 Updates & Rebuttals
E-Stablisher
Mauritius,Other,
Mauritius
E-Stablisher Response
#2UPDATE Employee
Tue, October 04, 2016
Good Day,
E-Stablisher is an eCommerce referral business that neither holds direct contracts with Merchants or Merchant settlement funds.
In the above instance E-Stablisher referred Suitepay to an eCommerce acquiring bank and would receive a referral commission for doing this introduction. At no stage has E-Stablisher benefited financially for this introduction and has not received any commission to date for this referral. Suitepay equally is out of pocket as the acquiring institution held the funds and to date has not released a single dollar for transactions processed. Mr. Grant Mackenzie is easily contactable and should you wish to speak with him regarding this situation, his mail address is [email protected].
E-Stablisher as a company is being held liable for a process of simply introducing a payment service provider to a financial institution and we withhold or legal rights in regards to the above article.
Kind Regards
E-Stablisher
