- Report: #649260
Complaint Review: Sullivan motors - mesa Arizona
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Author Not Confirmed
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Sullivan motors
1515 W. Broadway mesa, 85022 Arizona, United States of America
Phone:
480-559-6100
Web:
http://www.smcauto.com/dealership-info.aspx
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Business Rating:
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Sullivan motors Fast track Motors or auto sales RIP OFF.....JUNK CAR....BAD MANAGEMENT....NO RESULTS mesa, Arizona
My dad went to Sullivan motors and purchased a corvette from a man named Big Mike (no longer works there) and dealt with a manger named Jim. When he took the corvette home, it immediately started having problems. He called back to the dealer and they reminded him that he bought it "as is" however they said they would take a look at it and they did.
My dad left the car there for several weeks and I believe he had to pay for parts, ect. when he picked the car back up the headlights would not work and the car was shaking bad when it was being driven. he called and spoke with Jim regarding the problem. Incidentally he got nowhere with this man. My dad told him it did not do that when he left and now it is in worse condition then when he dropped it off to begin with!
My dad took the car to several repair shops and body shops regarding the car, he even called the financing bank and explained to them what was going on. the bank told him it wasn't there problem, he had to deal with the dealer! The dealer took back the car and head it for 2 months, when my dad got the car back 2 months later (mind you he has been making monthly payments while the vehicle was being repaired) it was not fixed and was extremely dirty as if it was just sitting for 2 months.
He argued with them again and said that this is ridiculous, they car had been deemed unsafe to drive by an ASC certified mechanic at several reputable shops. The dealership said it wasn't their problem, and that he still owed 10k on the car and it didn't matter if the car needed 16k worth of repairs IE: cracked frame, destroyed suspension ans stripped axle, and so much more!
My dad took them to court and went through arbitration and lost, because he signed an agreement of "As Is", he did not have an attorney because he could not afford one. He had all receipts of repair and letters stating the condition, the time loss of the car while being so called repaired from the dealer, which totaled up to over 3 months of lost drive time. To top it off he now owes the dealers legal fees of 2k. I have found other negative info re; Sullivan on line. It looks as if this is their way of doing business with people!
He is now going to appeal the matter and contact the media! This business is ripping off consumers and switching names of their company along with the sales men and managers! There is no response and they continue doing business in this way, which totally hurts the consumers. My dad is 69 yrs old and on SS income. He was totally taken advantage of and now he has to pay them! It makes no sense to me. Please anyone help, or if you have been ripped off please contact me, maybe we can all team up on this company and file a suit and expose the crooked way of doing business!
4 Updates & Rebuttals
W.
Washington,District of Columbia,
USA
This is what he should have done...
#2Consumer Suggestion
Wed, December 29, 2010
Lemon Law applies to brand new vehicles from the manufacturer and NOT a used car. He could have avoided all of this by just taking the car to a trusted mechanic, or a mobile mechanic that specializes in inspections (I've used them for EVERY car I've purchased) and he would have known about all of this damage. The LAST person you should think is looking out for your interests is the salesperson that is trying to sell to you and make money! Then of course there is the issue of why he is buying a Corvette when the only income he has is Soc Sec...
jdollblu1
phoenix,Arizona,
USA
Taken advantage of
#3Author of original report
Sun, October 10, 2010
I understand exactly what you r saying. However they stated the car has never been in an accident and the mechanics said it was in for for sure by the condition of the frame. I know they took advantage of him, but there is also a such thing as a Lemon Law. Im not quite sure but I think the car is to old to qualify. My dad handled everything. I wish I would have been there. In response to him buying a car he could not afford he gave them money he saved for this, cash money, with a small monthly payment he could afford. It is the principle of the whole thing. The dealership had the car for 2 months, 1 month, 2 weeks it is ridiculous. There should be something that could help him. I cant believe there is nothing to protect consumers from this kind of situation?
Ronny g
North hollywood,California,
USA
They are all the same..
#4Consumer Comment
Sun, October 10, 2010
It really does not matter which dealership you buy a used car from, or what type of car..if you by it "as-is" you buy it without a warranty.
The only legal recourse, is if there was any false advertising you can present (such as the ad misrepresented the vehicle or it is a different vehicle altogehter), or if any type of warranty is in writing.
Apparently your dad lost the case because he purchased the Corvette as-is. Once you sign to this, the dealer has no obligation to fix anything. If this car had a cracked frame and destroyed suspension and stripped axle and was unsafe..why did he buy the car ?
I don't want to come off as belittling or condescending, but if this report is going to help anyone else avoid the same fate..they just need to understand what "buyer beware" means..ESPECIALLY with an "as-is" used car. The dealers sell these "as-is" without a warranty because they want these heaps off the lot. Honestly, no one forced him to buy it. It might have been a good idea to have the car checked first by a mechanic before signing anything.
Jim
Orlando,Florida,
USA
Its Really Very Simple!
#5Consumer Comment
Sun, October 10, 2010
He bought the car "AS IS". No matter how bad the car is, it all comes back to an "AS IS" purchase. He did not and does not have a legal leg to stand on. If the dealer provided some type of written condition report and the actual condition was different, then this would be another matter. He went to court "naked", that is...without an attorney. An attorney would have advised him of what it means to buy a car "AS IS" and would have steered him away from court as it would be a waste of money.
The lender's ONLY responsibility is to finance the purchase. The fact that he has a piece of junk is not material. Their only area of involvement is providing financing and your father repaying that loan.
You mentioned two interesting points. "...he did not have an attorney because he could not afford one..." and "...and on SS income". If he is in such dire financial condition then perhaps buying this car was not the best decision in the first place.
There is no point of wasting time with the media. It all boils down to a fine point. Your father bought a car "AS IS" and had problems with the car. You make no mention if he had his mechanic check this car out in advance of purchase. Your father went to court without an attorney to try to fight a case he had zero chance of winning. Paying the defendant's legal fees is not unusual for the looser. End of story!
