#20
Wed, January 09, 2002
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: elie sidawi Their phone number: 2014872183 Their relationship to the company: Owner Rebuttal: Reference Mr Szablak Dated: 01/07/02 Dear Sir: In response to the false & deceitful report filed by Mr. Szablak, I wish to inform & clarify to anyone interested with the facts that Mr. Szablak is using blackmail to get back a nonrefundable deposit on a trip to Egypt which he cancelled. The tour conditions for the trip requires a non-refundable deposit of $200 per person, to sign up for the Egypt tour. Due to the circumstances following Sept. 11, we modified this cancellation policy and allowed full credit on deposits received to be applied for a future trip within 1 year. Mr. Szablak is attempting to black mail us into submission for a cash refund of $1200.- on a non-refundable deposit of $1000!! We replied to the BBB inquiry & clarified the matter fully on Jan.7, 02 Anyone interested in our clients reports can check us out at www.egypthotdeals.com and will appreciate the proficency of our conduct and unbeatable value of our tour product line. Additional valuable recommendations has been posted by some of our clients on Arthur Frommer's Budget Travel Magazine online, by Natahan Reed on Nov. 16,01 under title "Recently Back from Egypt, went with Sunnyland Tours" and echoed by another fully satisfied client,signed, Fred 15, on December 13,01 It should be noted that except for Mr.Szablak fabricated case, there has not been one single complaint filed on Sunnyland in the past years.. Sincerely, Elie Sidawi President Sunny Land Tours, Inc January 08, 2002