Complaint Review: Super Walmart Dept Stores - Kennesaw Georgia

This just reported today I think that you all should look at it. I am going to cut and paste and also send the site (If I do it right) out. WAL-MART TO PAY CA CUSTOMERS FOR OVERCHARGING Associated Press November 25, 2008 SAN DIEGO -- Wal-Mart Stores Inc. will knock $3 off the price of any item when a California customer is overcharged because of a problem with its price-scanners, authorities said Monday. California Attorney General Jerry Brown announced the move in a settlement with the retailer after authorities found pricing errors throughout the state. Investigators found 164 stores in 30 counties made scanning errors, the attorney general's office said. On average, customers who were overcharged paid an extra $8.40 at the checkout. Examples included customers who overpaid $1 for sports bras and Kellogg's Special K cereal, $2 for woven shirts and $5.16 for a Journey compact disc, the attorney general's office said. The investigation began in December 2005 amid allegations that Wal-Mart stores in California were charging prices higher than those advertised on store shelves and signs. Greg Rossiter, a spokesman for Bentonville, Ark.-based Wal-Mart, said the company strives for 100 percent accuracy. "If we find price discrepancies, we are committed to making things right for our customers," he said. To settle the lawsuit filed in San Diego Superior Court, Wal-Mart agreed that when an employee becomes aware that a customer is charged above the currently listed price for an item, Wal-Mart will give the customer a $3 price-cut on the item, the attorney general's office said. If the item is less than $3.00, the customer will get it for free. Wal-Mart also agreed to pay $1.4 million in restitution, civil penalties and reimbursement for investigative costs. The website to learn more about this...... http://www.ktla.com/landing/?blockID=144816&feedID=171 if that don't work. You can always email me and I will send you the posting.

In your recent post, you moaned.. Stridex, when are you going to admit that you are really Robert from Rochester and quit acting like you are two different people that share the same opinion.... Well guess what... jeeze, what a loser. And a sleaze as well. I would love to see what welfare slime your kids grow up to be. You set such a wonderful example for them..

At least you are consistent with the other whiney OPs here. If someone posts a rebuttal that is not to your liking you will: claim they work for the company; claim they are the same person; try to be funny. Actually you, like the guy returning tools, are both ripoffs. You're intentionally trying to gt merchandise for less than the retail price. Which I guess makes you quite cheap. Because the price of candy at Walmart is already low and then it's half off but you still want another half off. That's okat though, go ahead and stock up on the candy, then you can feed your kids the candy for supper and not disterb any restaurants with your presence. And by the way, I'm am not Robert. But then I can see where you would believe that only one person could have a problem with your behavior. But as the old country saying goes, if one man calls you an a*s ignore him. If six men call you an a*s go out and buy yourself a bridle.

At least you are consistent with the other whiney OPs here. If someone posts a rebuttal that is not to your liking you will: claim they work for the company; claim they are the same person; try to be funny. Actually you, like the guy returning tools, are both ripoffs. You're intentionally trying to gt merchandise for less than the retail price. Which I guess makes you quite cheap. Because the price of candy at Walmart is already low and then it's half off but you still want another half off. That's okat though, go ahead and stock up on the candy, then you can feed your kids the candy for supper and not disterb any restaurants with your presence. And by the way, I'm am not Robert. But then I can see where you would believe that only one person could have a problem with your behavior. But as the old country saying goes, if one man calls you an a*s ignore him. If six men call you an a*s go out and buy yourself a bridle.

At least you are consistent with the other whiney OPs here. If someone posts a rebuttal that is not to your liking you will: claim they work for the company; claim they are the same person; try to be funny. Actually you, like the guy returning tools, are both ripoffs. You're intentionally trying to gt merchandise for less than the retail price. Which I guess makes you quite cheap. Because the price of candy at Walmart is already low and then it's half off but you still want another half off. That's okat though, go ahead and stock up on the candy, then you can feed your kids the candy for supper and not disterb any restaurants with your presence. And by the way, I'm am not Robert. But then I can see where you would believe that only one person could have a problem with your behavior. But as the old country saying goes, if one man calls you an a*s ignore him. If six men call you an a*s go out and buy yourself a bridle.

No, it's not at all that. They're the one to decide how to ring the items up. It's not my fault that they agree that half-off should be taken at the register. Besides, how can I really be sure that the items are already in the computer? I can't, as I have no access to that sytem. If they have problems with it, they should bring in a manager. Stridex, when are you going to admit that you are really Robert from Rochester and quit acting like you are two different people that share the same opinion. It's amazing that where one posts, the other will follow, with the same opinion! You're a big scammer. If you don't like this, you should see the guy that says Wal-Mart is his toolshed. He just buys items, uses them once and returns them. We all learned alot from that guy on how it's done.

did you just admit to theft on a national website? And yet you have the audacity to complain about all the stores in town ripping you off??

WalMart gives you a hard enough time about charging the correct price, so a free item is probably out of the question. This is because overcharging is part of the WalMart business model. Overcharging is NOT part of the Kroger business model, my local Kroger will give you up to $5.00 for an overcharged item. It's only happened twice, and it was actually my mistake, but they gave me the items free anyway. Safeway has a similar policy. So don't shop at WalMart, as they need to make up for their low prices on the shelf by charging more at the register, hopefully unbeknownst to the customer. An informed and educated consumer is WalMart's worst nightmare.

Who was talking about advertised prices? But I will tell you one thing when it comes to Wal-Mart. We're in the middle of where three different Kroger districts meet. As a consequence, I get sales papers from three different districts by getting different newspapers. Now, Wal-Mart is supposed to comp advertised sales from LOCAL competitors, but I take any of the papers that suit what I want and just find a dumb teen boy cashier to get my comps. Don't go with the girls, I've found that they actually try to do their job right more often than guys. And take a good-looking boy over an ugly one, the ugly ones spend too much time thinking since smarts are about the only thing they have going for them. Works like a charm. Dumb teens are also good ones for after Christmas, Easter, etc., sales where most of the special items are half-off. Just take your item (which is usually already in the computer at the half-off price), and let the kid ring it up. Then remind him that all of this is half-off, so he needs to adjust it. Most times, he'll take half-off the half-off price. I can really clean up on candy because I can buy it with my foodstamps. It's a really great deal.

If you have 25 items in a 20 item limit line, do you get the extras for free?? Still picking on Wallyworld??? You just love to see how people rip off others, don't you. Since you know everything, "Bryce"... how bout quoting the law about advertised prices?

I've never heard of our policy being that you get the item for free, Perhaps the item that you had last time was less than $3? The policy was that if the price was incorrect, you would get $3 off, and if the item was less than $3 than you would get it for free. The policy was posted at every register on a little paper. However, within the last couple of months, that policy Has been changed, now we do not do the $3 off anymore, we only do it to match the price. You might notice that the little papers at the register with the policy listed do not mention the $3 off anymore. So, I would have to say that what the manager said is true, I don't know how you know that it's not true? After all, companies have a right to change their policies...

When I was a manager with walmart a few years ago the policy stated that the item would be free only if it was under $3, if the item was more than $3 then a $3 discount would be given. The company has the habit of changing policies on a moments notice so you would have to ask. They dont have to do anything, but they do to be nice.

It doesn't matter what the policy was ten years ago, a year ago, last month or even yesterday. What is the policy when you made your purchase? That's the only thing that matters. All things change including store policies. What may have once been the norm doesn't exist anymore. So, what if anything did the sign say as you were checking out about an item that scanned at the wrong price?

I remember the policy very clearly: "If an item rings up for less than the displayed price, you may have that item at that price. If it rings up for more than the displayed price, you will receive that item for free." Just like their 200% guarantee on store brand grocery items. If you weren't satisified, you would get double your money back. I took them up on that, but of course they wanted to fight me. They finally gave me my money though. I loved to hear about the guy that came in once a month to return a forty some dollar leg of lamb. He'd buy it, leave in the sun in the back of the truck for a couple days and bring it back for 80 some dollars! I thought it was great everyone knew what he was doing but they couldn't prove it! HaHa!

I remember the policy very clearly: "If an item rings up for less than the displayed price, you may have that item at that price. If it rings up for more than the displayed price, you will receive that item for free." Just like their 200% guarantee on store brand grocery items. If you weren't satisified, you would get double your money back. I took them up on that, but of course they wanted to fight me. They finally gave me my money though. I loved to hear about the guy that came in once a month to return a forty some dollar leg of lamb. He'd buy it, leave in the sun in the back of the truck for a couple days and bring it back for 80 some dollars! I thought it was great everyone knew what he was doing but they couldn't prove it! HaHa!

I remember the policy very clearly: "If an item rings up for less than the displayed price, you may have that item at that price. If it rings up for more than the displayed price, you will receive that item for free." Just like their 200% guarantee on store brand grocery items. If you weren't satisified, you would get double your money back. I took them up on that, but of course they wanted to fight me. They finally gave me my money though. I loved to hear about the guy that came in once a month to return a forty some dollar leg of lamb. He'd buy it, leave in the sun in the back of the truck for a couple days and bring it back for 80 some dollars! I thought it was great everyone knew what he was doing but they couldn't prove it! HaHa!

I remember the policy very clearly: "If an item rings up for less than the displayed price, you may have that item at that price. If it rings up for more than the displayed price, you will receive that item for free." Just like their 200% guarantee on store brand grocery items. If you weren't satisified, you would get double your money back. I took them up on that, but of course they wanted to fight me. They finally gave me my money though. I loved to hear about the guy that came in once a month to return a forty some dollar leg of lamb. He'd buy it, leave in the sun in the back of the truck for a couple days and bring it back for 80 some dollars! I thought it was great everyone knew what he was doing but they couldn't prove it! HaHa!

Just because the price rang up wrong at the register, doesn't mean you shouldn't have to pay for it. Frankly, I've never heard of any policy where if you ask for something for free that was wrong on the register, you get it. I do think, however, you should pay the advertised price, and once a price check is done, you pay the actual amount. Expecting something for free just because it rang up wrong on the register is just plain ridiculous. Seems to me you were trying to rip them off and they weren't going for it.