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  • Report:  #1312414

Complaint Review: [email protected] - Internet

Reported By:
Ashley - Orangeville, Ontario, Canada
Submitted:
Updated:

Internet, USA
Web:
N/A
Categories:
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 I saw and add for Garcinia Cambogia for 5.99 USD and Green Coffee Natural Health for 4.95 USD in May 2016. i received an email in June 2016 saying I confirmed 2 separate orders (1 for 101.64 USD and another for 105.01 USD). I emailed them right away as I could not find a phone number. I received an email back saying I have a monthly subscription and had 14 days from my past purchase to cancel. I informed them that they did not have a website to do this nor did they even mention this when placing the order. They then told me they would give me a 78% discount at which I declined. I asked numerous amount of times to cancel my order and demanded a refund. This has been going on for over a week now and they have sent me a confirmation number for cancelling my orders but they have not refunded me. Every day I ask for a contact number and still demand my refund. For 7 days now, they have ignored my emails even though they have received them. Every time I email them I get a response telling me they have received my email and are reviewing my request but never get a response to my request for a refund.



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