Meg
Buffalo,#2Consumer Suggestion
Tue, April 09, 2002
Under federal regulations, you are not required to pay for merchandise shipped to you (in your name, obviously; misdirected mail doesn't count) you did not order, and you are allowed to keep the merchandise. Contact the company directly & let them know that you are aware of your rights. Many people aren't & that's how scams like this work--people assume if they received the merchandise they have to pay the fee & don't fight it. Dispute the charge with your credit card company--do it in writing to preserve your rights. Be sure to explain clearly that you did not order this merchandise. If the company can't prove that you ordered the item, it has to remove the charge. This also protects you as you are not responsible for the charge disputed unless it is settled in the company's favour.