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  • Report:  #391947

Complaint Review: Symantec - Cupertino California

Reported By:
- Punta Gorda, Florida,
Submitted:
Updated:

Symantec
20330 Stevens Creek Blvd,Cupertino Ca Cupertino, 95014 California, U.S.A.
Phone:
408-517-8000
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I apparently have Norton Anti Virus automatic subscrition renewal.

They tried to use a credit card number, that was on my account info page, and it has expired. I was notified that the credit card on file had expired, therefore, renewal could not be completed.

I do check my bank everyday for balance updates. On 11/10/2008 an automatic deduction for 49.99 was made by Norton.

This was unauthorized. I do not know how they got my bank account number, since I never gave it to them.

Contacting them has lead to one giant run around.

Mo

Punta Gorda, Florida

U.S.A.


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