- Report: #101239
Complaint Review: Symantec - El Paso Texas
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Author Not Confirmed
Why?
Symantec
PO Box 981302 El Paso, 79998-1302 Texas, U.S.A.
Phone:
866-206-8800
Web:
N/A
Categories:
Business Rating:
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Symantec rip-off! No response to calls. Rebate sent on 3/17/04 (about 4 months ago), heard nothing from them. El Paso Texas
I purchased the Norton Anti-Virus 2004 Professional and the Norton Anti-spam 2004 bundle from CompUSA and mailed rebate and all required paper on 3/17/04 and have not heard a word from them. I contacted the rebate center on 5/27/04 and talked to Lisa. She had me fax and mail a copy of all to Customer Resubmission Center. On 7/20/04, I sent another copy to the resubmission center by certified mail. It was accepted by Bernardo Garcia. Their website still has no info on my rebate. Until this is resolved, I hold CompUSA and Symantec equally responsible and neither of those asses will get any more of my business. This whole rebate thing is a RIP OFF.
Charles
Drexel Hill, Pennsylvania
U.S.A.
Charles
Drexel Hill, Pennsylvania
U.S.A.
