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  • Report:  #1486265

Complaint Review: Taco Tontos - Lakewood Ohio

Reported By:
Michael - Lakewood, Ohio, United States
Submitted:
Updated:

Taco Tontos
13321 Madison Avenue Lakewood, 44107 Ohio, United States
Phone:
216 221 4479
Web:
https://www.facebook.com/tacotontoslkwd/
Categories:
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At the corner of Madison and Clarence Avenues in Lakewood, Ohio, where Taco Tontos is located, is a bus stop. Delivery drivers regularly and repeatedly park at the curb and unload, obstructing the bus stop, when there are other parking options available.  I have seen trucks from Sysco food delivery, floormat vendors, and WB Mason; and those are only the ones I've witnessed.

Municipal signs clearly indicate that there is to be no parking or stopping in the bus stop. A sign that had bee ndefaced was recently replaced, and is bigger, brighter and more conspicuous than  the previous sign. Taco Tontos' owner has repeatedly been given notice in writing that these drivers are in violation of City Ordinance 425.10, which cexplicitly spells out who may and may not idle and park in bus stops.

This matters because city bus operators are not required to stop to allow passengers to board or exit the bus anywhere but at a legally designated bus stop, wherther it be a stop with a shelter or merely a sign attached to a pole.

When delivery vehicles are obstructing the bus stop, passengers are at risk of not being picked up. Further, they must put themselves at risk of standing behind these 18-wheelers, semis and large vans, and walking into the bike lane, close to the middle of the street to flag down the bus. Again, under these conditions, a bus driver is not required to stop.

Likewise, a rider missing a stop because the driver had nowhere to stop the coach puts the passenger at extra risk of having to wlk farter than necessary, usually with heavy bags or other burdens. Is a person on crutches expected to struggle out to the middle of a heavily-trafficked main street and use one of the hands they need to support themselves to flag down a bus? What about someone laboring under worse disabilities, or someone who is elderly and unstable? 

There have been repeated conversations and follow-ups with Sergeant Gannon of the Lakewood Police Department and Sergeant Duffy of the Greater Cleveland Regional Transit Authority Police, as well as Daniel O'Malley, the City Council member representing Ward 4 in Lakewood. They were supposed to have met with the restaurant's owners(s), but there is no way to verify whether those meetings occurred or what their effect was, if any.

    

 



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