Complaint Review: Takemi Select Wholesale Outlet - Melbourne Florida

Actually, if you read my original complaint, you will see I was in the right. I will also say that I responded to the president of the companies offer to call him directly. Once I did that, he fixed the problem. While it should have been done earlier, I am a happy customer with a good massage chair and recommend their product. Based on the fact that they have six complaints on here, they do have some customer service issues that still need addressed. I hope they do get those issues fixed as they have a good product at a good price.

Actually, if you read my original complaint, you will see I was in the right. I will also say that I responded to the president of the companies offer to call him directly. Once I did that, he fixed the problem. While it should have been done earlier, I am a happy customer with a good massage chair and recommend their product. Based on the fact that they have six complaints on here, they do have some customer service issues that still need addressed. I hope they do get those issues fixed as they have a good product at a good price.

Actually, if you read my original complaint, you will see I was in the right. I will also say that I responded to the president of the companies offer to call him directly. Once I did that, he fixed the problem. While it should have been done earlier, I am a happy customer with a good massage chair and recommend their product. Based on the fact that they have six complaints on here, they do have some customer service issues that still need addressed. I hope they do get those issues fixed as they have a good product at a good price.

I own two of this companys product's. I had an issue with one of them upon delivery. Mike/Steve handled it in a very profesional manner. I'm very satisfied with their product. Some people posting their complaint several times in different formats for attention just need to get a life..AKA Richva64. Get over it, you screwed up, not the company. Rider

I own two of this companys product's. I had an issue with one of them upon delivery. Mike/Steve handled it in a very profesional manner. I'm very satisfied with their product. Some people posting their complaint several times in different formats for attention just need to get a life..AKA Richva64. Get over it, you screwed up, not the company. Rider

I own two of this companys product's. I had an issue with one of them upon delivery. Mike/Steve handled it in a very profesional manner. I'm very satisfied with their product. Some people posting their complaint several times in different formats for attention just need to get a life..AKA Richva64. Get over it, you screwed up, not the company. Rider

I own two of this companys product's. I had an issue with one of them upon delivery. Mike/Steve handled it in a very profesional manner. I'm very satisfied with their product. Some people posting their complaint several times in different formats for attention just need to get a life..AKA Richva64. Get over it, you screwed up, not the company. Rider

Takemi Select Wholesale Outlet is one of the nation's newest leading importers and distributors of massage chairs, massage beds, foot spas, air purifiers and other health and wellness products. Founded in 2006, and bringing over a decade's worth of proven retail success, service and satisfaction, Takemi Select Wholesale Outlet is committed to bringing the world's best products to you. Located in Melbourne, Florida, Takemi Select Wholesale Outlet works directly with the world's top manufacturers of health and wellness products in order to bring only the top of the line products to its customers. In its commitment to excellence and satisfaction, Takemi Select Wholesale Outlets massage beds and chairs are among the fastest selling and most successful line of massage products in the United States today. I agree At this point in the complaint... very few people are going to read the entire thing. They are going to see it as a company that if simply trying to not stand behind the product. But That Is Just Not The Case The Workers And Management At Takemi Select Wholesale Outlets Do Care I Care!! I Do Not Agree With The All Going Back And Forth Here. But I Do Believe A Business Is Built With 1 Customer At A Time We Have Lots Of Satisfied Customers That For Sure, But In My 25 Years Of Retail Experience One Thing Always Rings True That You Must Communicate With Your Customers Takemi Is Legally In The Right But I Want More For Our Customers We Also Must Have Morals In Respect To Others, This Is What Real Business Success Is All About. The Original Policy Talks About The Shipping Cost As In That Shipping Cost Who Is Right Or Wrong If It Is A Misunderstanding Or Not I Don't Care I Do Care About Our Customers We Will Try Our Best To Reach A Resolution With You. To All Of Our Customers Thank You For Your Support. To Our Customers Like You , Or Anyone Else That Feels That They Did Not Get The Proper Customer Satisfaction Please Call Me At Office Of The President Takemi Select Wholesale Outlet Phone: 800-841-2809 Ext 802 658 N wickham Rd Melbourne, Florida, 32935

OK, let's get some facts. the 3 complaints on this site were filed from 8-29 for the first one, to the most recent being 9-23. that is less than 1 month for the three complaints. This company has done nothing but twist facts and flat out lie on this site. Fact number 2. They claim a decade of success??? Netwise for Health LLC (the corportate name of this company) registered in Florida 7-6-06. The filed for the name Takemi Select Wholesale Outlet on 12-20-06. that is less than ONE year from this date (October 2007). They have lied so much on this site, that their nose must be to long to fit in their office.

Takemi Select Wholesale Outlet Is Committed To bringing the world's best products to Our Customers. Thats Also Way We Have Personly Taken The Time For Answer Each And Every One Of Your Responses Personly. Because We Really Do Care About Our Customers. I Suggest That Anyone Reading This Complaint, Ask Themselves If Your In The Market For A Message Chair Or A Massage Product We Have The Best Selection At The Lowest Price Bringing Proven Retail Success, Service and Satisfaction And Only 3 Complaints In One Month Try I Year Thats 12 Months Not A Bad Track Record. Why Buy Anywhere Else.

If you want to learn more about this company, put the name Takemi Select in the search engine. Where there is smoke, there is fire. Just during the month of September, 2007 three different people in different parts of the country have filed complaints on this site about Takemi Select's customer service & return policy. What does that say about this company?

Sir I Guess You Never Had A Insurance Policy, Credit Card, Checking Or Savings Account, Car Or Home Loan Our Terms The Terms You Agreed To When You Entered Our Web Site. Amendments to Terms and Conditions The current terms and conditions may be redrafted, amended, or developed periodically. Legal notices or applications may override particular provisions of terms and conditions. We Like All Companies Amend Our Policy From Time To Time Which Had Nothing To Do With You Going Over Your 30 Days! Because You Made A Mistake Or Dont Like Your Product And Go Past Your 30 Days Its Our Fault. Sir We Have Plenty Of Satisfied Customers Because We Will Beat Any And All Prices! And Our Friendly Customer Service Staff Is There To Answer Your Question Before During And After The Sale. Also As Far As Your Original Email We Never Received It Because You Never Sent It Plus Looks Like You Have No Copy Of It Wow How Strange Is That Plus In 30 Days Our Product Was So Bad "A Piece" You Only Sent One Email I Think We Can All See The Truth Here. By The Way Our Products Are Just As Nice Or Better Than Our Competition At A fraction Of The Cost. The Carmax Is Great System It Only Became "A Piece" Later On In This Discussion Because You Made A Mistake And Went Past Your 30 Days! Just To Set The Record Straight We Bringing Over A Decade's Worth Of Proven Retail Success, Service and Satisfaction, Takemi Select Wholesale Outlet Is Committed To bringing the world's best products to Our Customers. Thats Also Way We Have Personly Taken The Time For A $79.95 Item That Included Free Shipping To Your Door And To Answer Each And Every One Of Your Responses Personly. Because We Really Do Care About Our Customers. I Suggest That Anyone Reading This Complaint, Ask Themselves If Your In The Market For A Message Chair Or A Massage Product We Have The Best Selection At The Lowest Price Bringing Proven Retail Success, Service and Satisfaction And Only 2 Complaints Not A Bad Track Record. Why Buy Anywhere Else. Check out what Some Of Our Satisfied Customers Are Saying About Takemi Select! One is just not enough for my chiropractic clinic! My Takemi Jade 5000 massage bed has been a real hit with my massage therapists and patients alike. I've been so impressed with the results that I decided to put the new Jade Melody 11000 massage chair into action as well. The versatility and deep therapeutic benefits offered by these Takemi Select products is unlike any therapies I have used in my office over the last 30 years! Dr. Richard Zollinger Zollinger Chiropractic -------------------------------------------------------------------------------- I live in South Carolina. I called to order the jade melody 11000 on Monday,it was shipped on Tuesday. I received it at 2:00 P.M. Thursday. Great product, Excellent service! It was a Pleasureable experience. Thanks. Ken Place -------------------------------------------------------------------------------- I received my Takemi 7000 after a two plus month delay. It was worth the wait!. I purchased it for my father who is 87 years old and has had major back surgery a few years ago. He just loves the massage he got the minute he sat in the chair. He will run the 15 minute pre-progam five times over. It makes his whole body feel relaxed. The chair quality is excellent and the leather is beautiful. I have had three friends try the chair and they each want to order one. Mark Sadek -------------------------------------------------------------------------------- We absolutely LOVE our Vista BodyWonder ! It is like having your own personal masseuse right in your own home. My chair is the first place I head as soon as I come home from work. Whenever I have friends over they absolutely can't believe how great it feels and they all want to order one for themselves. When I tell them what these chairs sell for and the comprehensive and outstanding service that each customer receives they just can't believe it. What a great quality product and for a fraction of the price of the others !!! One Extremely Happy and Satisfied Customer! Christie Idleman -------------------------------------------------------------------------------- My Takemi bed has been a life saver. My back and legs hurt so bad, I didn't care if I lived or died. Now I feel like a young man again, and I'm 76 years old. Thanks for a wonderful product. Virgil King -------------------------------------------------------------------------------- I almost bought a ceragem bed but decided to research the competitors and found the Takemi - amazing ; double the bed for half the price ! - yes i couldn't believe it - how could this be so - the Takemi is such a more beautiful design and yet it is way cheaper ! hey i don't care i am the winner here and so is my back. Nick Kenrick -------------------------------------------------------------------------------- We purchased a massage chair from your company last month and we are very happy with it.. excellent job. Thanks. John Ramesy -------------------------------------------------------------------------------- I have had your massage chair for a week. Just fantastic. Not only a great massage but great results. Thanks. Don Drake -------------------------------------------------------------------------------- Wow! The Takemi Massage Bed has saved me from surgery, had bad shoulder. Dr. Said I would need 6 months therapy after surgery. After using the bed for 2 months, I don't need surgery and have no pain in my shoulder and I could not even raise my arm over my head. Thanks so much. Thank you so much. Very happy with my bed. Laudie Porter -------------------------------------------------------------------------------- I love my Jade Melody 9000. I have had problems with my lower back since I had my epidural almost 8 years ago. I see my chiropractor monthly, which definately helps, but is not always practical on a day to day basis. Every morning I set my chair on a "kneading back stretch" and I am good to go for the day! It is totally awesome! My husband is a firefighter and he he uses it to "destress" after a 24 hour shift and 8 hours of sleeping on a cot. Even my 7 year son loves it. He bounces of the wall most of the time, but put him in the this, and for 15 minutes, it's heaven for everyone! Thank you Takemi!! Theresa Magers -------------------------------------------------------------------------------- I received my massage chair last Friday. It was not supposed to be here until Monday, but I just wanted to tell you I love it. I was having terrible pains in my legs at night and I could not sleep. Since I received my chair, I have had no pain at night and I can sleep all night. Thank you so much. Jeanette Schnell -------------------------------------------------------------------------------- I called Sunday morning to discuss your massage chairs. Paul was very helpful and I ended up ordering a chair. Thanks William Eves -------------------------------------------------------------------------------- We just received our chair today. It arrived in perfect shape and our only problem was moving it upstairs. After my Wife, Son and I finished I was more than ready to use the chair. Now all I have to do is git my wife and son to let me have a chance at it. I don't know why we didn't get one earler. The fit and finish and quality of the componants are fantastic. It will get many hours of use on the years to come. Oh yea after using the chair, finally I had the best night sleep I have had in years. Thank you for a great product. Russell Kozusko I don't think that my first E-mail was delivered so I just wanted to say again that I am very happy with the black Takemi Shiatsu massage chair that we purchased from your company. Thank you for everything! Great Price and wonderful product! All the best. Stephen Seidel -------------------------------------------------------------------------------- Thanks for all your help Dan overseeing that we got the chair and that we understand how to use it. I was skeptical whether my husband and I would like the chair because we could not try it out, since we are on the West Coast and Takemi is located in Florida, but we are thrilled with the it! We purchased the Takemi Jade Melody 9000. It has a lot of options and seems to be well built. So well built, I think my husband has become molded to it! He used it three times in one day and fell asleep all three times! Thanks again I feel we will get many hours of enjoyment out of the chair. P.S. Hurry up and get a West Coast location we need Takemi here! Christina Catron -------------------------------------------------------------------------------- Wow, what a lovely chair!!!! I purchased a Melody 11000, it took 2 months to get it over here, but it was certainly worth the wait. Just absolutely love your product; lovely color too, matches my furniture perfectly! I will recommend your product to any one! Fred Naziri -------------------------------------------------------------------------------- Just want to say how happy I am with the Takemi Massage Bed. I ordered the bed on a Thursday night and it arrived five days later. The short shipping time and tracking available really impressed me. I have been using the bed daily and it has done wonders for relaxing me after a stressful day at work.The jade rollers and far infared seems to help with the arthritis in my hips as well. I have also been very pleased with the helpfulness and quick reponses from the company staff whenever I have called or sent an email.I have used other massage beds and the Takemi is the best. Great bed at a great price. PS: My husband complaints that he doesn't get to use it and that I don't share. Thanks again for all your help and for a product that exceeded my expections. Just wanted to let you know I received the check for the price difference. Thanks again for all the good customer service you provide. Best wishes for the success of your company. Mary Hinkley -------------------------------------------------------------------------------- Very impressed with the knowledge and helpfulness of customer service. Ordered on line, excellent web layout, straightforward to follow. My product was delivered with in two days of placing the order, great job. Customer service provided information to about the website and ticket number (everyone was very profession and courteous). After going to companies website and entering ticket number, package was do to arrive that day. I called the delivery company and the driver was five minutes away. The driver was very polite and accommodating. Great Job, hope to enjoy the 9100 Comfort Masseuse. Erik Engel -------------------------------------------------------------------------------- I told my friend how much I loved my Takemi bed. I gave him your phone #, He said I know how much it has helped you. So he went ahead and bought one also. He came over today and used my bed, he was too anxious to wait to get his bed. Thanks again for a great product... Gary Love -------------------------------------------------------------------------------- MIKE, I DID IT!!! I ORDERED THE CHAIR. YOU ARE SUPER GREAT, THANK YOU SO MUCH FOR ALL THE TIME YOU TOOK WITH ME. YOUR THE GREATEST BABE. Christie Burns -------------------------------------------------------------------------------- We received our bed yesterday, March 28 2007. Thank you for a very fast service. You have an excellent customer service. Thank you, Kim for convincing me to buy this bed. Gemma Smith -------------------------------------------------------------------------------- Hi, I ordered the Takemi Jade Vista 5000 Massage Bed last night but had a few questions to ask through email. Thanks so much to Dan and Paul for the prompt response and thorough information I needed. I am very impressed with your operation and faithfulness to your word. I look forward to enjoying my new massage bed. God bless you and your Company abundantly! Claudette Gauvin -------------------------------------------------------------------------------- Good Morning Robert. I received the chair and it works great. I wanted to thank you for all you have done for me. Thank you again, Robert. Harold Whitacre -------------------------------------------------------------------------------- I recently made the decision to purchase the Takemi Jade Meolody 11000 Comfort Massage chair. This wasn't an easy choice as I had researched the Sanyo, Panasonic and Ikana chairs and couldn't believe that your chair at your price would compete with theirs even though theirs cost twice as much. Nevertheless, I came into the showroom tested the chair and found it to be very equivatent in features and comfort. I've been enjoying it ever since. F. Meeker -------------------------------------------------------------------------------- Would like to commend on the first class customer service I received today. Mike, the Takemi customer representative, was extremely helpful and very knowledgable in the Takemi Jade Melody 11000. He quickly helped me troubleshoot the power issue, and spent time to go over the features and benefits of the chair I just purchased. I am a very happy customer and will definitely recommend Takemi Whole Sale and the Melody 11000!!! Son Nguyen Any Questions Or Concerns Regarding Any Of Terms And Conditions Can Be Answered Directed By Speaking Live To Our Helpful And Friendly Customer Service Staff From 10:00 AM To 9:00 PM Est.Time And Sumday From 10:00 AM to 6:PM Est. at 1-800-841-2809 Or Please Write To Us Takemi Select Wholesale Outlet, 658 N. Wickham Rd., Melbourne, FL 32935. Takemi Select Wholesale Outlet 300 North dr. MELBOURNE FL 32935 1-800-841-2809 [email protected]

If this company: TAKEMI SELECT WHOLESALE comes up in your Internet search you should redirect your search not only are they selling bad products Stress Max 900 Car Massager - (MSRP: $295.00) 1 $129.95 which is not worth $50. They give you the impression that you have a 30-day guarantee, (NOT) pay close attention to the word game. That they just updated. And read the other complaints about this company, it is because of companies like this and liars like Mike that you have to be very careful when shopping on the net. This is one company that should not be on the net. One lie after another. Watch for more complaints like this on the net. about this company, I can prove anything I have stated,

Well Now We Have A Whole New Story Its Not The Fact That You Were Past Your 30 Days Return Date But Now Its Because " Let me start with this Stress Max 900 Car Massager is a a rip off in the first place. It does absolutely nothing." Funny That Not The Way You Did Start Out Your Story Some Truth. Also The Stress Max 900 Car Massager Is A Great Product. http://takemiselectwholesaleoutlet.com/Merchant2/merchant.mvc?Screen=PROD&Store_Code=s&Product_Code=TSM900 By The Way Our 30 Day Money Back Guarantee States We Guarantee That The Quality Of All Of Our Merchandise Will Meet Or Exceed Your Expectations If You Are Not Completely Satisfied With Your Purchase You May Return Within 30 Day Of Receipt And We Will Gladly Provide A Replacement, Exchange Or Credit Your Credit Card !!! http://takemiselectwholesaleoutlet.com/docs/warranties/warranty-30day.pdf So Now We Go Back Once Again To The Start You have not provided the necessary documentation for me. 'my first email to them' The documentation needed would substantiate your claim that you wanted an RMA#. Your phone call could have covered many subjects. The mitigating factor here is the fact that your order has expired. If you can forward any correspondence from the period of your 30 day money back guarantee . I can help you. 'my first email to them' If you send an email to someone you would clearly have a copy of that email. If you can forward any correspondence from the period of your 30 day money back guarantee . I can help you. Presumed phone calls will not suffice. By The Way Sir We Dont Lie!!! Thank you Mike Takemi Select Terms of Use Merchandise, Regulations, and Content All depictions featured on Takemi Select Wholesale OutletTM may be amended at any time without notice. Measurements, specifications, and particular weights are approximate and are solely provided for illustration purposes. Takemi Select Wholesale OutletTM makes an affirmative, yet reasonable, endeavor to model the accurate representation of each of its products. As most of our products encompass a wide array of colors, we cannot guarantee that the color exhibited is the actual color of the product. Variation in color will largely depend on the color configuration on your computer system. Availability of products may also vary periodically. Display of a product on Takemi Select Wholesale OutletTM does not guarantee that the item is in stock. Upon purchase of any products, you are obligated to abide by all applicable laws in relation to possession, usage, and sale of the items. No replica may be made of any accompanying DVDs or videocassette tapes. Shipping Upon placing an order on Takemi Select Wholesale OutletTM, the article will be shipped to an address specified by the purchaser in conformity with the shipping restrictions maintained on the website. By making a purchase, you agree that Takemi Select Wholesale OutletTM will not be liable for any items damaged and/or lost while en route to the specified address. Any claims for such loss or damage must be addressed and resolved with the designated carrier. Validity of Website Content Although Takemi Select Wholesale OutletTM strives to keep its website complete and up-to-date, it may display inaccurate information intermittently. We do not guarantee exactitude or precision of any content of our website, including, but not limited to, product availability, product characteristics, or price. Furthermore, price changes and availability may be amended at any time. As owner of its own product, Takemi Select Wholesale OutletTM reserves the right to refuse service to any customer or alter the quantity of a product request. Additional authorization may be confirmed before acceptance or delivery of any order. Website Usage The composition of this website, including all textual information, graphic design, and any encompassing context that has downloadable capabilities are protected by copyright law, trademark law, and other applicable rules. This website must only be used in compliance with these terms and conditions or with prior documented permission from Takemi Select Wholesale OutletTM or Takemi Products International. Additionally, any modification of the website constitutes unauthorized use, and may be in violation of copyright and trademark laws, privacy laws, and any other applicable governance. Trademarks Particular trademarks, logos, service marks, and trade names are both registered and unregistered marks of Takemi Select Wholesale OutletTM, and Takemi Products International, Inc. Other trademarks exhibited on the website are the registered and unregistered marks of its specified owner. Takemi Select Wholesale OutletsM, does not authorize or grant the license or right to use any trademarks, logos, or similar identification without prior documented permission from Takemi Select Wholesale OutletTM,and Takemi Products International, Inc. Third Party Link Linking a third party website to Takemi Select Wholesale OutletTM without prior documented authorization from Takemi Select Wholesale OutletTM, is strictly prohibited. Likewise, any content from this website displayed in frames or other similar measures is also prohibited. If, however, any links to Takemi Select Wholesale OutletTM are properly endorsed, there must be strict adherence to all applicable rules and regulations. Improper Material Illegal, endangering, slanderous, lewd, indecent, or like behavior that could prompt criminal or civil liability is not permitted on Takemi Select Wholesale OutletTM. At the discretion of Takemi Select Wholesale OutletTM, any violation of this law may result in immediate, necessary action against the perpetrator, including judicial and law enforcement action. Non-Confidential Information Apart from Confidential Information, which is discussed in our Privacy Statement, any customer proposals, commendations, inquiries, and the like posed on the website will not be deemed confidential. Thus, Takemi Select Wholesale OutletTM or Takemi Products International may use such communications for any lawful purpose, including but not limited to, duplication, promotional or advancement purposes. Such correspondence may or may not be reviewed by Takemi Select Wholesale OutletTM. If, reviewed, however, any content determined to be inappropriate may be removed from Takemi Select Wholesale OutletTM. GENERAL DISCLAIMER AND WARRANTY INFORMATION USE OF TAKEMI SELECT WHOLESALE OUTLETTM IS DONE SO AT YOUR OWN RISK. THE INFORMATIONAL TEXT, SERVICES, AND PRODUCTS ARE PROVIDED AS IS WITH NO WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED FITNESS FOR A PARTICULAR PURPOSE UNLESS PROHIBITED BY LAW. TAKEMI SELECT WHOLESALE OUTLETTM DOES NOT GUARANTEE THE ACCURACY OF THE WEBSITE'S CONTENT. THE ABOVE ENTITIES ARE NOT UNDER OBLIGATION TO UPDATE THE CONTENT. PRODUCTS PURCHASED VIA TAKEMI SELECT WHOLESALE OUTLETTM MAY BE SUBJUECT TO TAKEMI SELECT'S LIMITED MANUFACTURER'S WARRANTY, WHICH ARE DISCLOSED ON THE PRODUCT PAGES. TAKEMI SELECT WHOLESALE OUTLETTM, FULLY DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES OF ANY KIND. TAKEMI SELECT WHOLESALE OUTLETTM, EXPRESSLY DISCLAIMS LIABILITY OF PRODUCT DEFECTS, CLAIMS ON THE BASIS OF CONSUMER MISUSE, PRODUCT ALTERATION, WRONG PRODUCT CHOICE, MISAPPROPRIATION, OR FAILURE TO ADHERE TO ANY PERTINENT GUIDELINES. REFERENCE TO LOCAL LAWS REGARDING WARRANTIES MUST BE REVIEWED IN CONJUNCTION WITH THIS DISCLAIMER. Any problems you encounter with the products purchased must be addressed solely with the manufacturer in agreement with the applicable warranty. Additionally, any refunds, returns, or exchanges are limited to the pertinent policies as specified on the website. Liability Limitations Takemi Select Wholesale OutletTM, is not responsible for any virus, computer malfunction, or similar defect that arises from accessing Takemi Select Wholesale OutletTM or any damages to your computer or telecommunication equipment. Neither Takemi Select Wholesale OutletTM nor any officers, directors, employees, agents, successors or assigns, nor any party involved in the production or transmission of this web site, shall be liable to any user of the site for any damages arising from the use, misuse, or the sales from this web site. Amendments to Terms and Conditions The current terms and conditions may be redrafted, amended, or developed periodically. Legal notices or applications may override particular provisions of terms and conditions. Jurisdiction & Choice of Law These terms and conditions are binding upon you and prevail over any other agreements between you and Takemi Select Wholesale OutletTM, and Takemi Products International, Inc. Terms and conditions will be construed under Florida law. Any causes of relief must be pursued in federal or state courts of law without recognition of principles of conflicts of law. The applicable written version of the terms and conditions are admissible in legal proceedings and are subject to the same rules of evidence as comparable business documents. Suspension or Termination Takemi Select Wholesale OutletTM may discontinue or interrupt your customer account for any discretionary reason, including no reason. Prior to termination, you are responsible for any orders placed, including, but not limited to, any charges accrued on the account. All or some portions of Takemi Select Wholesale OutletTM may be discontinued, altered, or temporarily suspended at any time without notice. Informational Content The information contained on Takemi Select Wholesale OutletTM is not meant to constitute professional medical advice. The products listed should not be used to diagnose, or treat any health issues. If you have any pre-existing medical conditions, prior physician approval is required before using any of the products. Indemnification Clause You agree to indemnify and Takemi Select Wholesale OutletTM, and Takemi Products International, Inc., including but not limited to, its officers, subsidiaries, successors and assigns, employees, and the like harmless from any cause of action, including reasonable attorney costs made by a third party for any claim stemming from any use of Takemi Select Wholesale OutletTM. This indemnity remains whether or not the website is still in existence. No Waiver of Terms and Conditions Takemi Select Wholesale OutletTM may or may not enforce the stipulations noted in the terms and conditions. This, however, does not equate to a relinquishment of corresponding terms and conditions. If a court deems any of the terms and conditions unfounded, the parties accede that the intentions of the terms and particular provisions shall govern. Any cause of action in relation to use of Takemi Select Wholesale OutletTM, including, but not limited to, dispute with the applicable terms and conditions must be filed within one year. Otherwise, the claim may not be renewed anytime thereafter. Contact Information Any questions or concerns regarding these terms and conditions can be directed to Takemi Select Wholesale OutletTM, 658 N. Wickham Rd., Melbourne, FL 32935. We may also be reached at 1-800-841-2809. http://takemiselectwholesaleoutlet.com/termsofuse.php

Let me start with this Stress Max 900 Car Massager is a a rip off in the first place. It does absolutely nothing. Well I see that I'm right about TAKEMI SELECT, and the Lying statement that I never called once I said that I could prove how many times I called they no longer want to uphold that lie but rather depend on the fact that I don't have a copy of the email they say they never received, I shouldn't have to go so far as to record phone convections if this was a reputable company. No I didn't keep a copy because I had the crazy Idea this was a reparable company who would honor the 30-day guarantee, and not avoid costumers for the 30 days. When I finally did talked to mike and told him I wanted a refund because the item didn't do what the add stated, (tell me the date on this conversation Mike) he later called and told me his lawyer told him that the Stress Max 900 Car Massager did roll because the vibration went from top to bottom, meaning the 'current' (as opposed to anything actually moving) so he didn't have to give a refund. More word games, I called back to request a refund based on the fact the 30days was not up and Mike nor anyone else returned my call. This is what those convections were about not just any subject, By the way this item is a pice And yes you are a liar because you stated I never called, and never said it again after I said I could prove how many times I called.

"This is the email I received from Takemi, after sending my first email to them within the first three days after receiving the item" He Placed His Order On 07/14/2007 08:49 PM Then He Claims He Recived Our Response Email "within the first three days after receiving the item" Look At The Date On Our Email. From : Steve Sent : Thursday, August 30, 2007 4:56 PM To : --- Subject : RMA# Yes Thats Right About 40 Days Later!! And Were Is His Email "my first email to them" All This Customer Had To Do Was Show Us That Email But We Cant Lose What He Never Sent Us. So Now We Go Back To The Start You have not provided the necessary documentation for me. "my first email to them" The documentation needed would substantiate your claim that you wanted an RMA#. Your phone call could have covered many subjects. The mitigating factor here is the fact that your order has expired. If you can forward any correspondence from the period of your 30 day money back guarantee . I can help you. "my first email to them" If you send an email to someone you would clearly have a copy of that email. If you can forward any correspondence from the period of your 30 day money back guarantee . I can help you. Presumed phone calls will not suffice. By The Way Sir We Dont Lie!!! Thank you Mike Takemi Select Order Number: 5424 Placed: 07/14/2007 08:49 PM Code Name Quantity Price/Ea. Total TSM900 Takemi Select Stress Max 900 Car Massager - (MSRP: $295.00) 1 $129.95 $129.95 3year - W: 3 Year Rock Solid (Included Free) 1 $0.00 $0.00 Subtotal: 1 $129.95 From : Steve Sent : Thursday, August 30, 2007 4:56 PM To : --- Subject : RMA# Sir, You have not provided the necessary documentation for me. The documentation needed would substantiate your claim that you wanted an RMA#. Your phone call could have covered many subjects. The mitigating factor here is the fact that your order has expired. If you can forward any correspondence from the period of your 30 day money back guarantee . I can help you. Presumed phone calls will not suffice. Thank you Mike Takemi Select

I have a complaint also on this website about this company... similiar in nature as they are having issue with giving me an RMA. In my complaint, they have actually changed the documentation and then quoting their change in the complaint. It is a good thing I have hard copies of the documents from their website. When dealing with this (or any company) always print off the documents they quote at that moment, to avoid tactics of changing them.... and then saying that was the policy when you purchased.

Mike has never made this statement before now, This clearly shows this customer does not nor did he ever contact us by phone just like our true resopnse email states show us something or some one you talk to but you can see this customer can not. Because if he had I would have been more then happy to show him a copy of all the calls on my phone bill to his office and Im still more then happy to show him my phone bill that shows the date and time of all calls, and to make the statement that I never called If I cant prove that I called there office more then three times before the 30days Ill apologize and walk away from this right now on the other hand if I can what is mike willing to do? and not ask for any proof, I would only hope that after seeing the bill that he would not then say that I was calling to tell him how happy I have not been with there product. Or service. What Mike should do is to stop with the lies and do the right thing, because he and I know that I can show that I made every effort to return this item the first week. And well before the 30day period. Even after seeing this report no one from there office has made any effort to contact me, Because they came to the conclusion back in July that they were not giving out refunds for any reason.

If i send an email to someone i would have a copy of that email. This clearly shows this customer does not nor did he ever contact us by phone just like our true resopnse email states show us something or some one you talk to but you can see this customer can not. You may always obtain service advice, or an RMA number by contacting the Takemi Select Wholesale Outlet Customer Service department toll-free at 1-800-841-2809. just make sure you stay within your 30 days.

This is the email I received from Takemi, after sending my first email to them within the first three days after receiving the item, I then also made more then three unreturned phone calls, At no time did mike or anyone else say let me look in to this he just says the calls could have been about any thing, As if I call there office to chat every week. I talked to at least three different people there, And If he would he put any effort into finding out what was going on Im sure someone would have told him, And I guess the first email got lost in his computer, because he emailed me telling me to prove I sent it. What they did was play the game of catch me if you can for 30 days and then say sorry its to late. This is a never used item and they were notified the first week, But with them you better send them a registered letter to put them on notice. This Item was bought on July 14,2007 and they have been playing this game for well over 30 days. Order Number: 5424 Placed: 07/14/2007 08:49 PM Code Name Quantity Price/Ea. Total TSM900 Takemi Select Stress Max 900 Car Massager - (MSRP: $295.00) 1 $129.95 $129.95 3year - W: 3 Year Rock Solid (Included Free) 1 $0.00 $0.00 Subtotal: 1 $129.95 From : Steve Sent : Thursday, August 30, 2007 4:56 PM To : --- Subject : RMA# Sir, You have not provided the necessary documentation for me. The documentation needed would substantiate your claim that you wanted an RMA#. Your phone call could have covered many subjects. The mitigating factor here is the fact that your order has expired. If you can forward any correspondence from the period of your 30 day money back guarantee . I can help you. Presumed phone calls will not suffice. Thank you Mike Takemi Select | |

The Stress Max 900 Car Massager http://takemiselectwholesaleoutlet.com/Merchant2/merchant.mvc?Screen=PROD&Store_Code=s&Product_Code=TSM900 Yes the the massager did what the add said it would do but thats not why this customer was not able to return it. According to our records this customer was not able to return his product because it was after our 30 day money back guarantee. http://takemiselectwholesaleoutlet.com/docs/warranties/warranty-30day.pdf It had nothing to do with the product working the way our add says it works. And according to this customer it did work the way our add said it was suppose to. You may always obtain service advice, or an RMA number by contacting the Takemi Select Wholesale Outlet Customer Service department toll-free at 1-800-841-2809 within your 30 day money back guarantee.