Complaint Review: Target - Plano Texas

I didn't know you were being attacked from all directions. I'm just used to the cashier saying it at checkout. My apologies.

Would you like to sign up for a Target Red Card/Visa? You could save ten percent on your next full day of shopping. For every one thousand dollars you spend after that you will recieve ten percent off coupons in the mail. Not to mention that one public school of your choice will recieve one percent of all purchases you made at Target. Personally, I hate having to asks customers for Red Cards. That's why I don't (unless the guest is purchasing a total of over roughly four hundred dollars). I would like to point out some factual errors in your piece though. Any group can ask Target for a donation. Target has a budget set aside for groups asking for money. All the group has to do is give the information to the Executive Team Lead of Human Resources (ETL-HR) and maintain contact with them. It is possible to recieve a donation, there is just a process that needs to be completed. You are also incorrect about the store not having community events because they consider it soliciting. I know for a fact that Target constantly has community events. For example, my store had the Police Department hold an event in Target's parking lot (sponsored by Target)that checked the baby seat installation in the car, showed children how to ride bikes safely, and other safety tips for children. It was a fun day with tons of balloons and pizza. To say that Target doesn't hold community events is just completely inaccurate. Again, it just takes time to sit down with the ETL-HR and plan these things. If they say it can't be done, it is possible that there are other reasons beyond it being a "No soliciting" policy. This is not to say that Target doesn't maintain a strong no soliciting policy. On the contrary, Target does maintain a strong no soliciting policy. This is to ensure that certain baises are avoided while dealing with charity groups. Target does maintains this policy of non-solicitation with the Target Red Cards. All employess are doing is 1.) what they are told and 2.) informing you the guest of other available options. I hope this was helpful.

Sean, Your original comment "How hard is it for you to say "No". Say it again now, "No". Or, you can be somewhat polite and say "No Thank You". Now that isn't too hard is it? " It is not hard at all to say "No Thanks" once but to keep having to say it during the same store visit is a little too much. Here is what I usually encounter and I know others do too as I have seen it personally and then hear their comments afterwords " I wish they would leave me alone", "They should not be allowed to ask people to sign up for their credit card, and others too numerous or offensive to post here. What I encounter: 1) I enter the store and an employee is at a little kiosk and greet me with "Hi, would you like to save 10% today and get a free gift". I tell the employee "No Thanks" 2) I go the service desk to do a return and am asked again "Do you have a Target Visa? would you like to get one and save 10% on your purchase today?" Again I tell them "No" 3) I start my shopping expedition in electronics. An employee with a pad of Target Visa credit applications is hovering near me and examines the contents of my shopping cart and asks me "Would you like to save 10% on your purchase today?" Again I have to say "No" but this time he comes back with a marketing campaign about how I can earn rewards and pharmacy coupons and how I am getting some high dollar items and the 10% savings could add up. Again I say to the employee " I am not interested" 4) I work my way over to the other side of the store, the grocery section, and again I am asked by another employee with a pad of applications if I would like to apply for a Target Visa and save 10%. I again have to say "No". I also hear an announcement over an employee's walkie "Let's really push the red cards, we only have 3 so far and ask every guest if their is something you can help them with and then ask them if they would like to sign up for a red card". It is obvious the employees are being pushed to sign up new cardholders and therefore I have encountered 4 requests for a red card within the last hour. 5) I go to the pharmacy to pickup a prescription and am again asked by the pharmacy tech if I would like to signup for a Target Visa and earn pharmacy coupons. I again have to tell the person "No". 6) I proceed to the front register to pay and the cashier starts to scan my order. The cashier now asks me "Would you like to save 10% on this order by signing up for a Target Visa'. Again I have to say "No, I have already been asked by five people prior to you and am not interested". I know I am not the only one who has experienced this and gets irritated by being asked continuosly to apply for a red card. Your comment "Next time I go there, I'll remind them, they can't sell anything because they have a "NO SOLICITING" policy" insinnuates that you using the words sell and soliciting as synonyms when they have seperate definitions. Solicitation Defined: (1)verb - To seek to obtain by persuasion, entreaty, or formal application (2) verb - To petition persistently Sell Defined - To exchange or deliver for money or its equivalent. To offer for sale, as for one's business or livelihood To give up or surrender in exchange for a price or reward To bring about or encourage sales of; promote There you have it. Per solicitaiton definition, Target petitions the consumer persistenly to apply for a Visa and they use presuasion and a formal application to enitce you to apply. If they were trying to "sell" their Visa, they would promote the card and benefits thru an oral or written message and let the consumer take the initiative based on the information supplied but Target does not do this. Instead Target petitions the consumer and tries to persude them to a product they do not want and/or need. No wonder America is so far in debt and there are so many bankruptcies and the credit card industry racks in billions of dollars a year with interest, late fee and over the limit fees. The crdit card industry should be made to assume vicarious liability for the consumer debt problems in America.

Didn't you know that Target is a FOR PROFIT orginization? The reason that they keep asking for CUSTOMERS to open a charge account, if you didn't know is so they can help build their PROFIT margin. If you don't like it then take your business somewhere else where the employees will be glad ignore you. Please respond.

Wow, you make it sound like you're battling a pack of lions just to avoid getting a Target credit card. How hard is it for you to say "No". Say it again now, "No". Or, you can be somewhat polite and say "No Thank You". Now that isn't too hard is it? And it's a TARGET CARD, they don't want outside vendors soliciting in their stores. They cannot make an exception for anyone, because the moment they do, the company they deny will come back saying they were discriminated against. And God forbid, Target actually sells something. I almost thought they were a store! Next time I go there, I'll remind them, they can't sell anything because they have a "NO SOLICITING" policy. Honestly people. Are we that stupid now? Complaining because Target is trying to sell you a credit card?