- Report: #16852
Complaint Review: TAX READY - Las Vegas Nevada
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Author Not Confirmed
Why?
TAX READY
4310 south cameron street, suite 11 Las Vegas, 89103 Nevada, U.S.A.
Phone:
877-658-4433
Web:
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TAX READY ripoff consumer fraud ripoff Las Vegas Nevada
I responded to an advertisement on a Christian Radio Station here in Bronx, New York for Tax Ready Services to receive a free cassette with Tax Tips. I called up a service representation and after a lenghty conversation, I decided to become a member.
I gave them my credit card information and they charge me $595.00 on December 22, 2001. After five day I cancelled the service after they failed to provide the services that they promised. I faxed my written cancellation request on January, 7, 2002 (which they confrim receiving).
Every time I call they advise my refund will be issued in 0-10 days. The last time I called I was told I would have my refund no later than January 25, 2002. As of today, March 15, 2002 I have not received my refund. I called Tax Ready at least twice a week to no avail.
Nezima
Bronx, New York
I gave them my credit card information and they charge me $595.00 on December 22, 2001. After five day I cancelled the service after they failed to provide the services that they promised. I faxed my written cancellation request on January, 7, 2002 (which they confrim receiving).
Every time I call they advise my refund will be issued in 0-10 days. The last time I called I was told I would have my refund no later than January 25, 2002. As of today, March 15, 2002 I have not received my refund. I called Tax Ready at least twice a week to no avail.
Nezima
Bronx, New York
4 Updates & Rebuttals
hot
Las Vegas,Nevada,
How trite, yet ineffective at causing any credible belief
#2UPDATE EX-employee responds
Thu, March 21, 2002
No one said that the person responsible for the posts was terminated; you know how you spell the word assume right??? a*s-U-Me. The fact of the matter is that there are people who no longer work there because they made a concsious choice to go and more importantly still speak with those who do work there so in reality you've been duped again. The same system of delaying tactics, misrepresentration and all the other things that tax ready can "pride" itself on are still hard at work. Find a REAL job Florentina because you just aren't any good at P.R.
Florentina
Las Vegas,Nevada,
Disgruntled Employees!
#3UPDATE Employee
Wed, March 20, 2002
It would appear that a majority of the complaints listed on this forum have been generated by ex-employees disgruntled over their termination from the company. It's painfully apparent that based upon the content of the previous post, that a disgruntled employee has stated their opinion. Therefore, I would indicate that a majority of the complaints registered be ignored as the rantings of individuals that maintain they did not receive fair treatment by the company. Again, a minority has impacted the character of a legitimate, for profit business that prides itself on maintaining exemplary customer service levels to it's clients.
hot
Las Vegas,Nevada,
Another Idiot!
#4UPDATE EX-employee responds
Tue, March 19, 2002
If you had any sense or any guage on reality then you wouldn't have stated that the refund must be in process since the customer followed the proceedure. There were clients that waited for their money for more than a year and only since the Federal Trade Commission got involved and the Attorney General's Office did they get a penny. If you are truly interested in your clients then you should look at the internal records of that sham of a company and realize that you too only have a matter of time before you too get screwed!
Florentina
Las Vegas,Nevada,
Customer Service
#5UPDATE Employee
Mon, March 18, 2002
Since the complaintant in question has followed the procedeure regarding refunds their refund is most assuredly in process or has already been awarded. These complaints represent the minority in association with the company and it's overall record of service. It only takes a minority of complaints to make a company appear to be engaged in unsavory business practices. The Better Business Bureau has it's share of complaints registered right here @ badbusinessbureau.com. Therefore, although we applaud the efforts regarding the complaints of individuals who have registered their complaints on this forum, we would appreciate the opportunity to offer our perspective of the facts as they pertain to each and every case. Best Regards,
