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Report: #1435699

Complaint Review: TaxAct - Internet

0 Updates & Rebuttals

Reported By:

- other, United States

Submitted:

Updated:

Author Confirmed

Why?

TaxAct

Internet, United States

Web:

www.taxact.com

Categories:

Income tax

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TaxAct No filing, no customer service

The IRS never received my 2016 return. According to TaxAct, I didn't finish clicking various buttons to e-file. I know I went all the way through the process. I have a copy of the return.

I paid what I owed through a 3rd party online. TaxAct took my money as well, now they say it's my fault. I'm out $27 and may be facing penalties for late filing all they can say is I have to mail it in.

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