- Report: #1026203
Complaint Review: Tel Debt Solutions - Wood Dale Illinois
Reported By:
SteveSr -
Drexel Hill, Pennsylvania, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Tel Debt Solutions
199 S.Addison Road suite 104c, Wood Dale IL 60191 Wood Dale, 60191 Illinois, United States of America
Phone:
630-256-8600 ext. 7034
Web:
www.dengtax.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tel Debt Solutions Deng Tax, Direct Media Power Turned off contact number with no forwarding OR instructions Wood Dale, Illinois
Waiting for results from the tax agent, to whom I gave my social security number, then the company number I had was disconnected with no call forward OR instructions to contact them whatsoever. they also shut down the e-mail.
1 Updates & Rebuttals
Client Services Manager
Wood Dale,Illinois,
Client Services Manager
#2UPDATE Employee
Fri, July 26, 2013
It was disappointing to see the posting from Drexill Hill, PA.
We searched our records to see if we actually had a customer from that city and could not find one.
After further searching, we discovered and we are 99% certain, that this posting was written by a disgruntled former employee who had been terminated approximately 2 weeks earlier for violating company policy.
If we missed our mark here and this posting is from an unidentified customer, we really would like to hear from you so we can resolve the issue. We take great pride in performing above the standard and if we made a mistake we would like the opportunity to correct it.
When you read the other posting you can plainly see it was from a real customer that we were able to identify and we corrected our mistake.
Please contact me @ 877-339-0391 x7010
Sincerely,
Brian McGehee
Client Services Manager - Teldebt Solutions Inc.
