- Report: #788835
Complaint Review: The Chris White Company/CWco - Alexandria Virginia
Reported By:
CJ -
Las Vegas, Nevada, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Chris White Company/CWco
5810 Kingstowne Center Drive #729 Alexandria, 22315 Virginia, United States of America
Phone:
703-891-9519
Web:
www.freecashgasandgroceriesnow.com & www.confidentialprofits.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Chris White Company/CWco Profits for Chris White NOT FOR YOU !! Alexandria, Virginia
I returned my merchandise to The Chris White Company on 9/22/2011 via US Postal Service, I had decided that I did not want to do this and I did not like the program. Which was well before the time alotted for a return.
On 10/12/2011 a pending charge appeared at my bank for $ 59.95 . I did not receive the re-returned merchandised until 10/13/2011. They said it was damaged by a piece of tape and could not be re-sold. There was no damage.
All my phone calls reached a answering machine and no one called me back.
If Mr. White is a up-standing and honest home business owner, he would not be hiding behind a answering machine.
On 10/12/2011 a pending charge appeared at my bank for $ 59.95 . I did not receive the re-returned merchandised until 10/13/2011. They said it was damaged by a piece of tape and could not be re-sold. There was no damage.
All my phone calls reached a answering machine and no one called me back.
If Mr. White is a up-standing and honest home business owner, he would not be hiding behind a answering machine.
1 Updates & Rebuttals
Chris White Company
Alexandria,Virginia,
United States of America
Explaination
#2REBUTTAL Owner of company
Wed, October 19, 2011
Returning the merchandise in resalable condition is always accepted within the terms of the order. While this order was returned within the terms of the sale (21 day trial period), the report was damaged and could not be resold. Why would you tape something to the front of a paper cover report? Placing a note in the return envelope with the reports would have been enough, there was no reason to tape the note to the paper cover of the report. The tape stuck to this paper cover and when it was attempted to be removed, the tape tore the cover, making it not able to be resold. Anytime merchandise is returned to any company, it cannot be damaged, this is just common knowledge. If it is damaged, it can not be resold. If you have called our offices and received voice mail, this is common practice. We receive many phone calls every day and do not have enough staff to answer the phone each time it rings, which is why we have a voice mail system to answer when we are not available. We process hundreds of orders each month with hundreds of satisfied customers. Caroline, if you did not want the package, we allow returns within the terms as long as the goods are not damaged.
