- Report: #881210
Complaint Review: The Cosmetic Laser Center - Green Bay Wisconsin
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Author Not Confirmed
Why?
The Cosmetic Laser Center
Green Bay, Wisconsin, United States of America
Phone:
866-344-8244
Web:
http://www.cosmeticlasercenterswi.com/
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The Cosmetic Laser Center More treatments than anticipated, unprofessional Green Bay, Wisconsin
I googled tattoo removal services near Green Bay and found The Cosmetic Laser Center. That was my only choice at the time. According to their website, they seemed professional and have good reviews. When I went to the address they gave me, it was at a hair salon (strange place for a cosmetic place). I didn't think too much of it at the time. During the consultant, they told me my small black tattoo could be gone in about 6 treatments at $100 per visit. After about 8 treatments, I was still seeing NO change but very minimal fading. I trusted him when he said my tattoo was just deeper then most and must have been put on by a professional. I let him continue with treatments hoping for some dramatic changes. Apparently removal can start out slow then just start coming off fast. After 10 treatments, he tells me he has a new laser to try. Sure now this laser actually makes the tattoo fade faster. I went for one more treatment (about 11 now), and decided I just can't pay him another dollar. I feel he used a weak laser for the first 9 treatments to get more money THEN took out the good laser. He recently closed business in the location I was at while I was still taking treatments. Now I am going to another laser doctor who has it almost entirely gone in only 2 treatments. Watch out for laser centers that over treat for more money.
1 Updates & Rebuttals
asgcag
Sheboygan,Wisconsin,
United States of America
Unprofessional?
#2REBUTTAL Owner of company
Sat, May 12, 2012
The report this particular individual made is inaccurate, all of the information we provide on tattoo removal has always stated that the average treatment course is 10 treatments over 2 years.
If people are dissatisfied with their treatments than the appropriate thing to do is address that with the person doing your treatment, if they had we certainly would have tried to do something to appease this client but she just decided too quit coming.
The Cosmetic Laser Center did not close locations, we simply moved to a location that would provide our clients with a more centralized location as well as a better experience.
The claim that she is now going to a doctor that has it almost completely removed in two treatments is without merit. The tattoo was almost completely gone at her last treatment and probably shouldn't have been treated for a period of six months but this individual was getting married and wanted off in a hurry.
In regard to her statement that we we're using a weak laser, we we're working with the technology available to us at the time and yes we have since invested in a state of the art laser that has made a significant difference in the treatments.
Her title indicates we we're in some way unprofessional, there was never any unprofessional conduct in any way. This person was always treated with respect and kindness like every other person we treat.
We have been doing this for 14 years and every once in a while you find someone who doesn't clear as quick as you like and the reality is there is nothing that can be done to change it.
