- Report: #5273
Complaint Review: The Digital Dog - Brooklyn New York
-
Author Not Confirmed
Why?
The Digital Dog
25 Chapel Street Suite #605 Brooklyn, 11201 New York, U.S.A.
Phone:
800-377-3141
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
TheDigitalDog.com is a rip off, they don't deliver all items and don't return your money.
I ordered a digital camera and some assecories from DigitalDog. I received the camera and the case, I received authorization to return the camera and the 64MB memory stick and the quick charger were back ordered.
When I returned the case I requested that they refund my money for the 2 items backordered and the refund for the case. This totalled $305.00.
I finally called them and they told me to have the credit card company do a chargeback. I notified Wells Fargo and reported what they had told me to do and when I didn't receive any response from the bank I called them.
They were unable to reach The Digital Dog, # was disconnected and there was nothing they could do unless I filed a report of unauthorized charges, which would be a lie because I did authorize them to purchase the items. What can I do now? I've been ripped off.
When I returned the case I requested that they refund my money for the 2 items backordered and the refund for the case. This totalled $305.00.
I finally called them and they told me to have the credit card company do a chargeback. I notified Wells Fargo and reported what they had told me to do and when I didn't receive any response from the bank I called them.
They were unable to reach The Digital Dog, # was disconnected and there was nothing they could do unless I filed a report of unauthorized charges, which would be a lie because I did authorize them to purchase the items. What can I do now? I've been ripped off.
