Complaint Review: The Hartfor Insurance - phoenix Arizona

Well good luck in your frivilolous lawsuit. By all means, post a copy of the court documents.

You could not be farther from the truth in your statements. You don't know me. It is time you looked in the mirror. I have accepted my lack of good judgement, and am moving forward. My attorney will take care of the rest.

Oh, Hartford Ripoff..

I, too, have been in customer service for a long time; about 23 years. I've seen and heard from COUNTLESS customers who DIDN'T READ the agreement before they signed it. And, when the conditions of the contract start up, they screamed about how they were "scammed" and "not informed". This is just a reflection of how Americans refuse to accept responsibility for their own actions. That, my friend, is what has been "lost in this society" (as you put it). Even the OP states, "I was told by my claim adjuster that it was my responsibility to read my policy and make changes accordingly." So, right there, they're admitting fault. Why are you defending such a negligent person? 

Also, companies can't "hide" behind a SIGNED, LEGAL contract/policy. If the company violates the contract; well, sue them! But, I find it despicable that customers expect sales reps and customer service people to act like their personal life coaches. I mean, do these people want the contract read to them word by word at the point of sale instead of reading it on their own? Should there be someone employed by these companies to knock on your door every week, stroke your hair, and lovingly talk about your policy? Get real. Bottom line: read that contract, and if you don't like the terms, don't sign it. It's that easy. People enjoy appearing as victims for the attention and so they can reinforce the illusion that they didn't do anything wrong. Sorry, people, not the case. You made your bed, so sleep in it.

Just to let you know, unfortunately there is something that has been lost in this society. It is called customer service ! I went to my insurance on the advice of an attorney, because the person that hit me, his insurance was not helping  me. Since I pay my insurance every month for this very reason, I expected them to be lobbing on my behalf between the other insurance company. This is the way it USE to work. Now the insurance companies hide behind their policies, and forget the customer if they have been wronged or not.

I worked in customer service for 30 years. If I got a customer where someone was not informed about a product that was sold to them, I made it right.  I did what ever it took to make it right, so the customer did not have to suffer a hardship any longer.

It is true what they say, "you get what you pay for". When I had an insurance policy with a local agent, they use to call me every year to go over my policy. What Hartford should of done, was notify me that the rental car company they use, (in case I ever had to use them),I would not be 100% cover ed to rent a vehicle. I would have to be paying out of pocket.
As far as I am concerned they should also be dealing with the other insurance company to cover the difference. Once again that would be good customer service.

I have learned my lesson, even though you pay more for having a local agent, it's worth it. I never would of had to deal with all of this with my other agent.

Obviously everyone that has posted negative remarks, are most likely agents themselves, and are hiding behind their policies. Or are in sales and are used to lying to their customers, seems to be the norm. Lying has gotten to be just normal everyday practice now days. I have even been told you have to lie in order to survive in the work force these days.

So all of you that have sent remarks to read my policy the next time,,,,the next time you purchase something, and you find out maybe 2 or 3 years down the road that what you thought you purchased in a warranty, insurance, the new cell phone plan,,,,etc, is not what was promised to you, I want you to think about the emails you sent to this website.

It seems to be a constant in society today where people DO NOT read what they sign. Then they get all butthurt and whiney when then conditions of the contract start up. Sorry, folks, you have no one to blame but yourselves. If you would've taken five minutes to review your policy before this incident, you could've contacted your agent for more coverage. 

And, by the way, to "Another Hartford Ripoff". I don't doubt the fact that some idiot thought he could get 12K for a 1993 Miata, but according to Kelley Blue Book, it's only worth about $1500 - $2600 depending on condition and mileage. Even when I put in "perfect condition" with only 1 mile on the odometer, the value maxxed out at about $4500.00. So unless your friend selling a twenty year old car for 3-4 times what it's worth has stashed diamonds in the hubcaps, I wouldn't recommend it as an investment.

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Obviously flynrider is not a classic car enthusiast. For your information, not only is a Miata considered a special interest car, even though it is 20 years old, it is now considered a classic. I found an exact model of this car on the east coast going for 12,000.00. So if I were you, I would keep my comments to myself. As far as the insurance company goes, this person is not the only one they have mislead.

Why were you looking at this site for the Hartford flynrider ?

 u r no help at all, so why rebutt??????stop being a bully

   I read this long report and the gist seems to be that this company should give you whatever you decide you deserve.   While that would be really nice, in the real world these things are governed by the policies we buy.     Keep in mind that ultimately, the party that is responsible for your losses and related expenses is the owner of the truck that hit you.

"  I was told by my claim adjuster that it was my responsibility to read my policy and make changes accordingly. I repeated that I was not advised of this at the time I  was issued the policy. Again I was told it was my fault.  "

  This seems to be at the heart of the problem.   Are you seriously trying to claim that you did not bother to read your policy because it was someone else's responsibility to tell you to read it?    Ignorance is not a substitute for responsibility.

    Just to save you some trouble in the future, let me pass on this tidbit :  Retrieve every insurance policy you have and read them all.  That is the only way to know how you are covered.     While this is common sense and most people understand this concept, I'm doing you a public service by explicitly telling you what to do. 

" After paying insurance companies for 45 years, they owe me a new vehicle as far as I am concerned.  "

    You are delusional.   We're talking about a 20 yr. old Mazda.   How long you've been paying insurance companies has nothing to do with the market value of your eldery import.