Complaint Review: The House Of Tsang - Paramus New Jersey

Giselle: I was unable to locate Any City North Carolina. Did you possibly misspell "Raleigh" or "Charlotte". I find it highly amusing that someone who doesn't even have the courage to post the actual town they live in would make accusations regarding the authenticity of someone elses post. Please get lost. Tim: Contacting the Chinese Embassy will be of no value. The Tsang family are American citizens and have been in this country since 1955. Sam Tsang, the patriarch, opened his first restaurant in New York's Chinatown in 1955. Since then he has opened several other suburban NY and NJ locations. However, they do serve Pandas, as my neighbor brings his to the Parsippany location every Friday.

I tried to post this 2 days ago but it didn't make it for some reason. Anyway, I was unable to locate any restaurant by this name. The name "The House of Tsang" is a registered trademark, owned by Hormel. They use this name to market asian sauces that are found on the shelves of your local grocery stores. OP: did you misspell the name of the restaurant when you posted or are you just have some fun here?

Definitely file a suit in small claims court. I would also recommend filing a complaint with the Attorney General, the FTC, and the Chinese Embassy. Be sure to write a letter to your congressman as well. I wonder if that one guy ever found his missing McNugget. And I see that Outback is still running those ads that are blatantly offensive to Australians. And did you know that Panda Express doesn't even serve panda? Somebody's got to stand up to these restaurant bullies.

Maybe a lot of the customers in that night don't know about the Ripoff Report, so that's why mine is the only complaint on this site. But there were a lot of other people grumbling as well. I actually did not specifically go for the promotion, but it was a definite plus, and it was advertised. They ran a similar promotion last year at their Mahwah and Parsippany locations, and from what I understand decent prizes were given out.

Yes, you certainly did leave out some crucial details. That is why it is important to write a clear, concise post the FIRST time, so that people understand the true nature of your complaint. However, I do find it strange that a restaurant would "give away" high-ticket items in the form of fortune cookies that contain blank fortunes, or that blank fortunes were ever put into the cookies in the first place. I doubt that you were the only person in the restaurant that night who was looking forward to winning the prize; however, you ARE the only person complaining about this alleged "rip off." Why don't you join the others who were also "ripped off" and contact the local media? There is more power in numbers in some situations, don't you think?

Write them a letter telling them that you expressly visited that day due to their promotion. They owe you some sort of compensation. They are obligated to give out all prizes as promised to the customers that were there. They should have solved the problem, on the spot. They could have put all of the names in a box and picked winners that way. You are owed the value of all of the prizes divided by the number of customers or a chance at winning again. Tell them that if they do not give you one of those things,you will file a suit in small claims court. They received value by increasing sales that day, so they need to fulfill their obligations. When they advertised,they created a contractual obligation. You did your part,now you are asking them to do their part. Be sure to keep a copy of the advertisement and a copy of your bill. Also,what happened to the prizes? If you don't know,be sure to ask. Who got the grand prize? I saw this exact thing on Judge Judy and the person won. They should have given you what you asked for at the time, to make you happy.

The House of Tsang was running a promotion called "Fortune Night". They claimed that if you dined at the House of Tsang you had an opportunity to win prizes, gift certificates and other things. They claimed that EVERYONE would win some type of prize. The prizes ranged from a brand new Toyota Seqouia to a bowl of Hot and Sour Soup. The prizes were to be listed on the fortune in the fortune cookie. So that's why I was so ticked off. Every fortune cookie was blank. The Seqouia was even out front in the concourse. I'm sorry I left out these details in the initial post. I still feel this was a ripoff and false advertising by the House of Tsang.

It is obvious that you have no fortune. So accept that and move on with life the best way you know how. Either that or perhaps it was "make your own fortune night," whereby everyone writes his or her own fortune on the blank piece of paper. Did you try it? If not, I've got one for you ...

You wanted a refund or discount because your fortune cookies had no fortunes?!? Poor Baby! Get a grip!