- Report: #576315
Complaint Review: The Reader's Digest Association Inc - Naperville Illinois
Reported By:
Muggsrocker -
Los Angeles, California, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
The Reader's Digest Association Inc
820 Frontenac Road Naperville, 60563-1743 Illinois, United States of America
Phone:
630-579-8800
Web:
http://www.anetorder.com
Categories:
Business Rating:
(0)
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The Reader's Digest Association, Inc aNETorder.com Sends unsolicited books Naperville, Illinois
An 84 year old man has received 2 books, unsolicted by him, from the Reader's Digest Association, Inc. ( the real business name is: aNetOrder.com) I had to call the Louisville, KY public library to find out the real name of this company, it's not the Reader's Digest Association, Inc. The phone number of the business: 502-995-2000. I called that number on March 1, 2010 and the answering machine said: a net order. So it's a real place.
The name of the President of A-Net-Order is Shane Randall. I cannot find an email or telephone number for him. He may be living in Scottsdale Arizona. From corporation papers I saw at the Kentucky Secretary of State's webpages, I saw handwritten address as follows:
SHANE L RANDALL
8505 GILDED PERCH DR
SCOTTSDALE, AZ 85255
I found no phone number to go with this address.
2 Updates & Rebuttals
Uggsrock
Los Angeles,California,
USA
Reader's Digest Contact problem solved!
#2Author of original report
Tue, March 16, 2010
The 84 year old gent received a letter from the Reader's Digest Association, Inc. with the following information:
Reader's Digest
PO Box 970
Greendale, WI 53129
in the letter was a copy of a FAX with what appears to be a "GIFT REWARD" OF $27.97. This letter does not rescind the original contract. However, as DDaSilva, of the Reader's Digest has put there name and a contact phone number, I must say I am impressed with that and RD is back in my high opinion I have always held of them. Thanks, DDSilva.
Customer Care
United States of AmericaReader's Digest Customer Care
#3UPDATE Employee
Wed, March 03, 2010
To Whom This May Concern:
I am an employee of Reader's Digest. Please accept my apology, on behalf of Readers Digest, for any concern or inconvenience you may have been caused.
You can contact Customer Care directly toll free at 1-800-463-8820, and a representative would be happy to assist you, as Readers Digest truly values its customers and works hard to keep their trust.
Sincerley,
DDaSilva, Senior Associate, Customer Care, Reader's Digest Assoc.
