- Report: #1413852
Complaint Review: Ticketzoom - Calabasas California
Reported By:
Annette -
Woodland, California, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ticketzoom
23679 Calabasas Rd, #347 Calabasas, 91302-1502 California, United States
Phone:
800-849-4207
Web:
ticketzoom.com
Categories:
Business Rating:
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Ticketzoom Deceptive online terms and agreement Calabasas California
I had purchased Tom Jones tickets for the Masonic in SF for September 26, 2017, which was postponed until May 29, 2018, 8 months later which is unreasonable! This postponement won't work since it was a surprise for my mom, who is 86 and healthy now but don't know about how her health will be in May 2018, and it is no longer a surprise. I can't go in May 2018 since this is the busy time for my work. When I contacted customer service, they said there were no refunds if postponed and it is in the online terms and agreement, eight pages of fine print! I don't even remember clicking the small I agree box!
Their customer service is rude, flippant and useless. They have six months to resell the tickets but they would rather screw me out of my money. They are a shady operation!
