- Report: #839772
Complaint Review: TLF Main Street Flowers - Internet Internet
Reported By:
galndixie -
Christiansburg, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
TLF Main Street Flowers
Main Street San Clemente CA Internet, Internet, United States of America
Phone:
800-220-0018
Web:
www.goflorist.com
Categories:
Business Rating:
(0)
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TLF Main Street Flowers GoFlorist.com DO NOT ORDER HERE-COMPLETE RIP-OFF-SCAM Internet, Internet
Well, try this on for size. Ordered online 2/13/12 from GoFlorist.com because they GUARANTEED same day delivery, flowers needed 2/14/12. Ordering flowers for a funeral, you don't get a week's notice on those things. I wrote down in the special instructions the day, date and time of the funeral. Get a message on the phone next day (day of the funeral) that they can't deliver them today, maybe tomorrow, left me a number to call back and confirm that this is what I want to do.
No, it's not what I want to do, AFTER the services are over???????? Call the number, get a kid who can't get me to anyone to talk to, he can't tell me anything, but he can "relay a message" to someone later. NO RETURN CALL. Get back on the site, no way to email or cancel order. Call another number found on website, it's a fax machine. Call another number found on website, get a little girl who can't tell me anything, but she can "relay a message" to someone. NO RETURN CALL. Call another number, another girl gives me the number of the local flower shop they sent the order to, but she only has a number, no name/address of the shop. Call that number. They never heard of GoFlorist.com, have not received any orders in my name, or any orders for that arrangement. Call the site numbers again, another girl giggles and says she can tell me the number she has listed for GoFlowers, and danged if it isn't the number I just called to get her. I said "If you call this number are you going to answer the phone and talk to yourself???? She giggles again and says "Probably". POOR CUSTOMER SERVICE AT IT"S HIGHLIGHT! You can bet your bippie they wasted no time in charging my bank account and getting their $75.42 out of there, even though my invoice was for $74.28. I still don't know if any flowers went anywhere, nobody here got any flowers, still have no communication, no money, no answers. DO NOT EVEN CONSIDER THIS SITE, IT'S A MAJOR RIP-OFF!!!!
No, it's not what I want to do, AFTER the services are over???????? Call the number, get a kid who can't get me to anyone to talk to, he can't tell me anything, but he can "relay a message" to someone later. NO RETURN CALL. Get back on the site, no way to email or cancel order. Call another number found on website, it's a fax machine. Call another number found on website, get a little girl who can't tell me anything, but she can "relay a message" to someone. NO RETURN CALL. Call another number, another girl gives me the number of the local flower shop they sent the order to, but she only has a number, no name/address of the shop. Call that number. They never heard of GoFlorist.com, have not received any orders in my name, or any orders for that arrangement. Call the site numbers again, another girl giggles and says she can tell me the number she has listed for GoFlowers, and danged if it isn't the number I just called to get her. I said "If you call this number are you going to answer the phone and talk to yourself???? She giggles again and says "Probably". POOR CUSTOMER SERVICE AT IT"S HIGHLIGHT! You can bet your bippie they wasted no time in charging my bank account and getting their $75.42 out of there, even though my invoice was for $74.28. I still don't know if any flowers went anywhere, nobody here got any flowers, still have no communication, no money, no answers. DO NOT EVEN CONSIDER THIS SITE, IT'S A MAJOR RIP-OFF!!!!
1 Updates & Rebuttals
galndixie
Christiansburg,Virginia,
United States of America
New Info
#2Author of original report
Wed, February 15, 2012
GoFlorist.com website claims to be a member of TeleFlora, which is one reason I ordered with them. I just called Teleflora and they don't have any information about my order. They told me IF this shop really was a Teleflora member, my order would show up in their system, and there is NOTHING THERE! Another lie on the GoFlorist.com website.
