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  • Report:  #338336

Complaint Review: TOBI USA LLC - Hollywood California

Reported By:
- San Antonio, Texas,
Submitted:
Updated:

TOBI USA LLC
P.O. BOX 3472 Hollywood, 90028 California, U.S.A.
Web:
N/A
Categories:
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Tobi, Tobi, Tobi-Tobi-Tobi!

What's to become of organizations such as yours that operate in a shameful manner through betraying the trust of the unwary customers that invest in your interests? This letter addresses serious concerns that I have with your business practices and demands the widest dissemination in the event that other customers have encountered a similar situation.

Allow me to introduce myself: I am a Published Writer; West Point Graduate; Retired and Disabled Veteran with over 25 years of military service; former president of a Chamber of Commerce in Seattle, Washington; former Community Involvement Program Coordinator for the Washington Corrections Center and a Certified Public Chronicler, representing Mrs. R. Lee and myself in recovering a portable travel steamer that was offered through your infomercial and through direct conversations with your telephone representatives. I pray that you will seriously consider the content of this letter, as it is tempered with the hope that your organization will step up to the plate and do the harder right with respect to assisting our recovery from your shameful practice of using time to hinder delivery of the steamer that we were informed would be shipped with the Tobi system that we paid in full through a money order. To date we have dealt with numerous representatives; placed on hold; cut off and passed from representative to representative; thoroughly lied to and denied an acceptable remedy to the situation. I further note that I have constantly informed your representatives of my intent not to pay Tobi an additional penny to correct your error; therefore, I am including a Timeline, detailing the contacts that I have made with your agents. Some times may appear sketchy. Charge it to the fact that earlier I trusted your organization to promptly and professionally handle this matter before it began to s****..


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