- Report: #227142
Complaint Review: Toyglobe - Canada, Nationwide
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Author Confirmed
Why?
Toyglobe
Canada, Nationwide, U.S.A.
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Toyglobe They charged me twice Quebec Canada
They charged me twice for the toys and they don't answer my e-mails. the worst part is that i think i wont even get the toys. I just saw a lot of complains about people that are waiting for 3 months and i'm leaving the country in february. I feel stuped.
Vivian
Laughlin, Nevada
U.S.A.
Vivian
Laughlin, Nevada
U.S.A.
2 Updates & Rebuttals
Melissa
Coon Rapids,Minnesota,
U.S.A.
wow
#2Consumer Comment
Tue, April 10, 2007
Seems to me John that the company you work for including yourself is non-customer service oriented. I just read 2 or 3 reports that state that they have problems with shipments and charges and never got a reply e-mail, when you supposedly sent them e-mails. I doubt that this happens this many times for people not to SEE the e-mail.... Take some classes or something on customer service.
John
Montreal,Quebec,
Canada
Vivian why are you stretching the truth.
#3UPDATE Employee
Tue, April 10, 2007
On Decemeber 19th you placed your order (Toyglobe-1760300) On the 22nd you advised us that we had double charged you. That same day we refunded your card "2006-12-22 REFUNDED #17073R". Finally, you got back to us with a correct address on January 3rd " I'm afraid i'd forgot my ap #. 3665 needles hwy 37E Please help me out". We shipped the same day for you "SHIP STATUS:PACKAGE BEEN SHIPPED BY USPS 1/3/2007 #9121805213907108022386. We replied to all four of your emails (((ROR REDACTED E-MAIL ADDRESS FOR SECURITY PURPOSES)))So you should not be saying things that are not truthfull. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
