- Report: #1442410
Complaint Review: Toyota Motor Credit - Connecticut
Reported By:
Community Awareness - Equality -
Connecticut, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Toyota Motor Credit
Connecticut, United States
Phone:
800-874-8822
Web:
https://www.toyotafinancial.com/us/en.html
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Toyota Motor Credit Toyota Financial Services No transparency, equal lending, deceiving financial practices, discrimation. Connecticut
Applied for financing and was approved by TFS but 4 Toyota dealerships provided 4 different answers / APR ranging from 8.49% up to 15.5% What type of parameters and guidelines is that? Same financial institution, car make dealership. No transparency, markups are against Toyota guidelines. Finance guy from Hartford Toyota ripped the documents when requested to call Toyota HQ to verify. Deposit still has not been returned.
Case number for our complaint is open and unresolved. Was told we would be contacted within 2 business days, never heard from anyone. Everyone is providing different answers or not assisting, being transparent. They are trying to help Hartford Toyota to avoid being reported for trying to rip off an Asian single mother of 4 that does not speak, understand, or read English too well. Police was called for disturbance.
The victim son was there to translate and help read over contracts in Finance. If the son was not present, victim would have signed and accepted the contract. When questioned and requested answers regarding rates, fees, and abbreviations, things escalated when victim realized she was being ripped off and lied to. Finance guy ripped the documents.
The son was escorted out, detained, handcuffed and searched. The son asked Hartford Police as to why he is being handcuffed, searched, detained, he was informed that 5 employees from Hartford Toyota said he had a knife and threatened them. Completely false accusations and statements from the employees. The son was released after no weapons or knife was found.
