- Report: #1335946
Complaint Review: TrackR - Internet
-
Author Not Confirmed
Why?
TrackR
Internet, USA
Phone:
800-850-9104
Web:
http://support.thetrackr.com/hc/en-us
Categories:
Business Rating:
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TrackR Bravo RIPPED OFF BY TRACKR UNKNOWN Internet
LIKE MANY OTHERS I ORDERED MY BUY 3 GET 2 FREE BRAVOS IN AUGUST. BEGAN TO WONDER WHERE MY ORDER WAS IN SEPT AND BEGAN TO EMAIL THEM, WHEN SOMEONE FINALLY CONTACTED ME THEY TOLD ME THEY DIDN'T HAVE THE COLORS SPECIFIED, I REPLIED TO THEM TO SEND WHATEVER COLORS THEY HAD. ONCE I GOT THEM I IMMEDIATELY WAS DISAPPOINTED WHEN I FOUND THAT THEY HAD TO BE REBOOTED ALL THE TIME TO WORK. IN SOME CASES IT WOULD NOT EVEN RECOGNIZE THAT THEY WERE WITHIN A FOOT OF THE UNIT. BECAUSE THE REAL LIFE WORLD DOESN'T ALLOW YOU TO BE REBOOTING DAILY I BEGAN TO REQUEST A REFUND IN THE MIDDLE OF OCTOBER, FIRST USING THE WEBSITES CONTACT PAGE, WHEN I DID NOT HEAR BACK WITHIN A FEW DAYS I BEGAN TO USE MY PERSONAL EMAIL AND A COMBINATION OF THE WEB PORTAL TO TRY TO REACH THEM, CALLED THE 1-800 A FEW TIMES ONLY TO BE PUT ON A ENDLESS HOLD PATTERN. TO DATE I HAVE SENT 21 EMAILS AND STILL NO REPLY HERE IS A COPY OF THE LAST EMAIL I SENT THEM A FEW MINUTES AGO
"This product doesn't work properly, unless as reboot is done to the units themselves everyday it wont work, i want my money back. this is the 20th email about my order number 481800 and still no response. "
